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NO POWER!!! HELP!!

by eithneo / March 15, 2008 4:53 AM PDT

Hi!
I was using my laptop recently, I went away for a few minutes and when I came back it was totally dead. I haven't been able to turn it on since! The AC lead is fine.
Is it possible that I have to get a new motherboard? If so, where could I get one?
By the way, my laptop is a Toshiba A110. It's just over a year old!
Please help! All my family photos are in this computer!
Thanking You!!
Eithne.

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How do you know?
by Jimmy Greystone / March 15, 2008 6:05 AM PDT
In reply to: NO POWER!!! HELP!!

How do you know the AC power transformer is good? Did you stick the leads of a voltmeter into it to see that it is indeed passing current?

From what you describe, I'd suspect either a bad battery, bad power supply, or a bad power transformer/brick. If the machine is still under warranty, then make a claim. Otherwise, get a few estimates on the repair costs and weigh that against what it costs for a whole new laptop.

You can always get a $20US or so external enclosure for the old hard drive to access the data on it. I doubt there's anything wrong with the hard drive. Then you could sell the old unit on ebay for parts.

As a parting note, let this be a lesson about the value of making backups. You're getting off relatively easy compared to most people. ALWAYS, ALWAYS, ALWAYS have backups of important files or be prepared to lose them some day.

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There could be a power regulator
by jconner / March 15, 2008 8:12 AM PDT
In reply to: NO POWER!!! HELP!!

that plugs into the motherboard that went bad. If it won't boot up off battery it couold be that. Lots of parts on E-Bay, but if only a year old I'd at least get a quote to fix it if not under warranty.

You can as already suggested pull the hard drive and get a USB 2.5" drive enclosure and plug it into another computer and retrieve your data.

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