Samsung forum


No option to select dolby soud in SMART TV (UA32ES6200R)

by linkranjit / September 13, 2012 8:21 PM PDT


I purchased Samsung SMART LED TV (UA32ES6200R) on 01st September 2012 from Samsung store. The specification of TV says it has dolby digital and DTS sound output. I tried to select the sound output as Dolby/DTS but the option is disabled. After consulting Samsung technical support center, I have already updated the firmware. Already reset all the setting to default factory setting but still no luck. Please help me how to resolve this issue. Is this a product defect or a software issue?

Ranjit K Ranjan

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Clarification Request
That usually is limited to OTA
by R. Proffitt Forum moderator / September 14, 2012 12:14 AM PDT

Due to restrictions that the industry has agreed to, that HiDef Audio is usually only available for Over The Air (OTA) content.

It's not a defect.

All Answers

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UA32ES6200R SMART Feature Not working
by poorme101 / September 21, 2012 7:18 PM PDT

Samsung Sucks. I must say now.
I bought the TV for the smart feature, but this never works.
Network connection is set up correctly, but no smart feature works except all share.
Latest 1014.3 firmware also updated. All my friends from Maldives are complaining about this.

Better go for Sony Bravia.

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