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Question

No operating system found when booting from USB

Aug 19, 2017 8:20AM PDT

Hello,

I am trying to rebuild a samsung laptop as the current OS has issues however when I try to boot via USB (which has a iso image of Windows 10 Pro on it) but I am getting the below error:

"An operating system wasn’t found. Try disconnecting any drives that don’t contain an operating system"

I don't know why it is giving me the error though because I have used this USB on other laptops - HP and Asus laptops. I have also tested this USB again on my laptop and set my laptop boot priority to boot from USB and it worked a treat, but when I plug the USB back into the samsung laptop and set the boot priority to boot from USB, I get the above error message.

Please advise how I can boot from USB on this samsung laptop as I am struggling.

I have uploaded a video of the BIOS settings, the link to this video is below (please ignore the background sound):

https://vimeo.com/230271650

Thanks,

Dan Goodwin

Discussion is locked

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Clarification Request
That ISO image on it?
Aug 19, 2017 8:53AM PDT

I find that often folk try to put the .ISO file on the drive or have created a bum bootable USB stick. I no longer debug those as the ISO file on the stick is not bootable by any PC made today. It's invalid.

As to the other, I have the owner use Microsoft's Media Creation Kit and try again. NO ISO IS INVOLVED.

Usually that clears it up. As to drivers, Samsung is all over the map on that and I defer to Samsung if it's a set of drivers or their app that installs the drivers.

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Answer
Laptop
Aug 19, 2017 9:04AM PDT

Is there another usb port on this laptop you can try?

Is there a dvd unit on this laptop?