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No Netflix or Smarthub on Samsung BD-E5300 BluRay

I have a Samsung BD-E5300 BluRay player that I purchased in Denmark in june 2013. The only app that is preinstalled is Youtube. Internet connection is Ok and the Youtube app works OK. The SW version is 1014.1. But it says E5400. Not E5300. Is it possible to get the Netfix app and the Smarthub app in a SW update or from an install from the internet?

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Lots of moving parts and "agreements."

In reply to: No Netflix or Smarthub on Samsung BD-E5300 BluRay

Netflix is only in some countries. Be sure to ask Netflix if they are in your country.

As to the model number question, we always ask Samsung to clear that up. Installing the wrong firmware by force can result in a player that needs to go to the shop and my bet it won't be free.
Bob

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No Netflix or Smarthub on Samsung BD-E5300 BluRay

In reply to: Lots of moving parts and "agreements."

Thanks for your answer.

Well Netflix is available in Denmark and it runs OK on the iPad and the Microsoft computer. I don't understand why I can't have the Netflix app. for the BD-E5300. Is the Netflix app. a country specific app? Has it something to do with the IP address. I know you can detect location fron the IP address.

With regard to the firmware version: It's not "installed by force". The BD-E5300 is set to auto detect firmware updates from the internet

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Now I see the confusion.

In reply to: No Netflix or Smarthub on Samsung BD-E5300 BluRay

This model in Denmark doesn't have it but other countries do. I can see why folk would ask now.
Bob

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Re: No Netflix or Smarthub on Samsung BD-E5300 BluRay

In reply to: No Netflix or Smarthub on Samsung BD-E5300 BluRay

Hi chrbech,

I do see that firmware version 1014.1 is the most up to date version for the US model of this blu-ray player. However, as this device was purchased in Denmark I cannot speak on the availability of the Netflix application. Please reach out to Samsung Denmark regarding this issue.

http://www.samsung.com/dk/info/contactus.html

Regards,
HD Tech

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No Netflix or Smarthub on Samsung BD-E5300 BluRay

In reply to: Re: No Netflix or Smarthub on Samsung BD-E5300 BluRay

Thanks for your answer.

I contacted Samsung Electronics Nordic and they replied that the BD-E5300 does not support Netflix. It's not compatible with Netflix.

Still I don't understand the country specific part of it. Netflix is availabel in Denmark and it runs OK on the iPad and the microsoft computer. As far as I can see on forums the BD-E5300 can be used with Netflix in the US.

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