Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

no mouse or keyboard for repair install

Dec 1, 2012 5:52AM PST

A couple days ago I unplugged my usb keyboard on my dell dimension e310. When I went to plug it back in a few days later it would not work and the mouse stopped working. After trying several different things I read online I decided to do a repair install of XP. The mouse and keyboard are both usb. I am able to use both at boot including keyboard at bios and mouse during the repair install until it gets to 34 minutes "Installing Devices". For what ever reason between 34 and 33 minutes the mouse and keyboard quit working and then the regional and language settings pop up. I am stuck on this screen because I cannot select anything. Please help. Even when I turn it off and back on it keeps bringing me back to setup.

Discussion is locked

- Collapse -
Clarification Request
I had that issue with a Dell.
Dec 1, 2012 12:16PM PST
- Collapse -
aa
Dec 2, 2012 3:10PM PST

the keyboard and mouse are both dell......i have gotten past the part to do repair install and now have the computer booting. The keyboard still works in bios dont really know how to check the mouse there but once booted neither work

- Collapse -
This sounds like the old old issue.
Dec 2, 2012 3:19PM PST

There was a Logitech driver that caused such a confounding thing. Your posts are a little light so I will have to toss ideas out.

A repair install does not fix that.
Bob

- Collapse -
Answer
forgot to mention
Dec 1, 2012 6:00AM PST

pc has no ps2 slot so that idea is out