Windows Legacy OS forum

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no mouse and keyboard??

by redmaggott / March 4, 2004 8:28 PM PST

after upgrading a PC to XP from ME the mouse and keyboard dont always work.This happens with the PS2 connection and USB.The PC is a Dell and all partitions were deleted then it was reformatted for a clean install.Everything else is fine but sometimes the mouse and keyboard work and then they dont show in device manager.Any ideas please?

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Re:no mouse and keyboard??
by Stan Chambers / March 5, 2004 10:21 PM PST

Any error messages?
Have you un-installed the drivers in device manager?
Right click on the item and select un-install, then reboot the computer, letting xp re-install the drivers.
I recently had a keyboard issue with a Dell.
I had to download the Netropa keyboard software for the Dell keyboard. It seems that it required more than standard windows XP drivers. However, I did get an error message referring to this software.

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Re:no mouse and keyboard??
by R. Proffitt Forum moderator / March 5, 2004 10:52 PM PST

Some Dells required a BIOS update to move to XP. Is that current?


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Re:Re:no mouse and keyboard??
by redmaggott / March 6, 2004 12:12 AM PST

i haven't updated the bios - i will give it a try.There are no error messages

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(NT) Look for updated motherboard drivers also.
by Brandon Eng / March 6, 2004 11:37 AM PST


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