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General discussion

"No items match your search." OE > Vista problems

Apr 30, 2009 10:27AM PDT

I have an HP Pavilion dv5-1004nr laptop with Vista Home Premium, Service Pack 1, 64 bit. Before my Dell XP desktop crashed I backed up all email stuff on an external hard drive. I have not been able to import the address book or emails into Windows Mail on the laptop.

Address book (most important!)

1. In Windows Mail, I assume I go to File > Import > Windows Contacts > Windows Address Book File (Outlook Express contacts) > Import. When I locate the folder where the address book is, the folder is empty and I get "No items match your search." I know the folder is not empty, Properties tells me that.

2. Tried moving the folders to the Vista machine first, hoping Vista might convert them and recognize, but same thing - "No items match your search."

Email messages

1. In Windows Mail, File > Import > Messages > Microsoft Outlook Express 6 > Next. Then I get the Specify Location box and the bottom button is selected. The box is empty and I am not able to enter anything. So, Next > Location of Messages box. Nothing shows for the location, so I Browse to find the folder on the external hard drive. Again, get the "No items match your search." Copying the files to the Vista machine, I get the same result.

Is it even possible, or have I wasted 2 days with this?

thanks for any help for this computer dummy

Discussion is locked

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help
May 2, 2009 1:55AM PDT

can anybody help out? thanks

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a very useful forum
May 3, 2009 12:44AM PDT

thanks for all the help!

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I can't write I've seen this error.
May 3, 2009 3:26AM PDT
http://www.google.com/search?hl=en&q=windows+mail+import+address+book finds others that appear to have problems with this.

Sadly the fix may be to get on a XP machine or install Microsoft's Virtual PC, then your XP in VPC and then restore your OE like you've done before and then explore other export import methods.

If you felt they dropped the ball I agree it's worse than that. They also filled the ball with lead.
Bob

PS. There are no paid staff here. Replies only happen if you get lucky.
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thanks...
May 4, 2009 10:01AM PDT

for the reply. will VPC let me install OE on my Vista laptop?

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Sorry.
May 4, 2009 10:09PM PDT

"then your XP in VPC and then restore your OE like you've done before and then explore other export import methods."

Not to repeat myself but I think I did.
Bob