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no IP address, no media state, no internet connection

by jaisum / April 14, 2008 10:07 AM PDT

I am trying to load blueyonder my computer. I have win xp .I just got this one from a friend as my old computer, where I was using blueyonder , has died. When I try to install it , it tells me that:

It cant renew IP address no local area connection network. SO I cant even set it up??

I have tried several things now:

went to run:
typed in CMD
typed ipconfig

it says under media state: media disconnected
there's NO IP address listed

went to run
typed devmgmt.msc
under adapter settings:
there was a red X on macbridge mini- unistalled this
3cometherlinkxl10/100pci - my network adapter seems to be working fine

went to run
made sure my DHCO client was set to automatic , it was

went to run
typed cmd
typed in ipconfig/flushdns
it told me it couldnt do it, that i havent got a local connection

went to run
typed cmd
typed ipconfig/release
typed ipconfig/renew
nothing happens

I tried to open explorer, tools, internet options, connections, lan settings, auto detect (box was already checked)

I have tried to reset my modem, I have unplugged it for several minutes and nothing.

I have gone to my local area connection and it has a big red X on it, I have tried to enable it, but it wont do so.

Under Incoming Connections it says no clients connected

I went to run
typed in ipconfig/ all
under description it stated : 3cometherlinkx/100pc
complete pc manager NIC<3c905c-tx>
physical: 00 50 DA DE 9F 77

but nothing much more no IP address, no mask gateway nothing.

I'm really at a loss as to what to do. I mst have access to the internet as I work from home. I would appreciate any help you can provide. Thankyou for your help!

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Collapse -
by B123456H / April 14, 2008 12:55 PM PDT

out of confirmation, is your computer physically connected to the internet via ethernet cable/wifi card?

also, whats blueyonder?

Collapse -
by jaisum / April 14, 2008 6:56 PM PDT
In reply to: question

Yes my computer is connected to an ethernet card. Blueyonder is an internet service I use:)

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