10 total posts
a possible router issue. Check the routers configuration page. Is it configured to automatically assign DNS address? If you have an always on internet connection, open command prompt and type, ipconfig /release and hit enter. Then type ipconfig /renew and hit enter.
yes, my router is configured to automatically assign DNS....
I did what you recommended and got this message:
"An error occurred while renewing interface local area connedtion 4: unaable to contact your DHCP server. Request has timed out."
Thanks for your interest in helping.
Local Area Connection 4?
How many network interface cards are currently installed in this computer? You can type ipconfig /all in command prompt to see IP info for all installed NIC's in your computer. Your dynamic host configuration protocol server that automatically assigns TCP/IP settings for your computer is your router. Because your computer can't communicate with the router, you can't access the internet. The problem is most likely the router. But you should type ping localhost or ping 127.0.0.1 in a command prompt to verify that TCP/IP is ok on the computer. If this returns an error, timed out, dropped packets, the problem is the computer.
I did what you told me to do, and it seems the problem....
I have one ethernet adapter according to the first command prompt you gave me. The local ping tests seemed to work fine also. I'm using the router as we speak on my laptop to access the internet, so i'm confused as to why it would be the problem. I'll try connection directly to the modem and bypassing the router.
Connection directly to the modem did not solve the problem.
I connected directly to the modem, ran network setuup wizzard, rebooted,etc...I still have no connection. I ran the command prompts you mentioned with the comp plugged into the modem, and they came back the same as before. positive...but still no connection.
On a related note. Would replacing the mb fix the problem, or is this now it the os?
Narrowing It Down
It sounds like you've narrowed it down to the network adapter in that computer. Check device manager for its status. My guess is the drivers.
I've uninstalled and reinstalled the ethernet and other mb..
I've uninstalled and reinstalled the ethernet drivers, and other mb drivers several times to no avail. THe device manager says my network adapters are working fine.
Dave, Just a Possibility But...
...please download the WinsockXPFix from the link below and run it.. It should fix the internet connection software if it was somehow corrupted during th update:
Hope this helps.
i was so hoping this nifty little program would work...
But unfortunately it didn't..
Thanks for trying.
I'm thinking I may have to buy my way out of this one with a new mb, but I just would hate to install it and find the problem is with my os. I don't even know if a mb replacement is possible without reinstalling windows, etc...