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No Internet Access After WIN98SE Re-install - DNS Error?

I was having hang-up problems during bootup so I re-installed.(I didn't do a clean install - overlapped existing OS.)All is good except for no internet. I can receive/send email & I lose nothing when I ping. I already checked for viruses/adware - nada there. I share my connection(DSL) w/my husband's laptop via a wireless router.It was suggested I establish a network to my desktop using my husband's laptop & that may enable internet access.

Does it matter that that the router's admin was done on my computer?
As a last result........will upgrading to WIN2000 help or hurt?

TIA

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DNS error.

In reply to: No Internet Access After WIN98SE Re-install - DNS Error?

1. Type the URL host name (referred to also as the fully qualified domain name (FQDN)) www.google.com in the address bar and then press Enter.

2. Then type the TCP/IP address 216.239.57.99 and press Enter. (If PING works, a TCP/IP address may be obtained at the command prompt using the "PING" command with a "Host name" parameter).

Note If the FQDN does not works, it's a DNS-problem, "Microsoft TCP/IP Host Name Resolution Order (Q172218)."

Caveat: See if a file named 'hosts' (without any extension) is located in the Windows folder. If so, rename it by adding the extension .bad, pressing ENTER, and then trying everything again -- after the browser has been closed and re-opened however.

3. Check the settings of the DNS in the TCP/IP-properties for the Internet settings. They should be what the helpdesk of your provider recommends, "How to Troubleshoot Basic TCP/IP Problems (Q169790)."

4. Download and use "IEFix" - a general purpose fix for Internet Explorer (Win 98/ME/2000/XP), which performs certain actions explained at the Web site, among which it:

a. Registers Urlmon.dll, Mshtml.dll, Actxprxy.dll, Oleaut32.dll, Shell32.dll, Shdocvw.dll, [Q281679].

b. Refreshes Internet Explorer using IE.INF method. And should that method not work for some reason:

? ? ? ? ? ? ? ?

? To use the Internet Explorer Repair tool, click Start, Settings, Control Panel, double-click the Add/Remove Programs icon, click Microsoft Internet Explorer ? and Internet Tools, click Change/Remove, and then click Repair Internet Explorer.

? If the Repair tool detects an error, e.g.: "Internet Explorer cannot be repaired. Please reinstall Internet Explorer" or one similar, we recommended that Internet Explorer be reinstalled.

Note: "Description of the Internet Explorer Repair Tool (Q194177)": Please note this article references just about every version of Internet Explorer and Operating Systems, but the steps/procedures are not exact. As far as I've been able to ascertain, there is no specific article concerning Internet Explorer v6 except for Windows XP.

Warning: Read the description of the apparent problem should the Details button be provided when an error pops up. You might receive the following types of explanations:

? Internet Explorer cannot be repaired due to the following errors: "File name" is missing

=or=

? Internet Explorer cannot be repaired due to the following errors: "Version 4.72.3110.0 of file name exists but needs to be greater than 6.0.20x.xxxx"

Note: The version number listed for a file is the minimum version required by Internet Explorer. If no version number is associated with a file, the Repair tool verifies the existence of the file but not its version. In many, many, instances, you can save yourself some effort perhaps by ascertaining whether an updated copy of the required file is readily available and restore it to the system without having to reinstall. See if you already own a copy of some Microsoft media from which it can be extracted. Please read this article, "Definition and Explanation of a .DLL file." Afterwards, determine whether the x.DLL file was issued by MS and you have a copy, then extract it. Access the "DLL Help Database", enter the file name -- including extension in the space provided, and then press Enter. A list of issued DLL files will be rendered if it is a Microsoft issue (correct spelling and punctuation is recommended). If found, determine whether you have the necessary media available, and "Extract Original Compressed Windows Files (Q129605)." Be advised however, this process isn't going to do you any good if the stated dll files are not on your computer or on the media you have. Whether they may be found and downloaded from some certain Web site, I do not know. If all else fails, then uninstall Internet Explorer and then reinstall.

? ? ? ? ? ? ?

c. Initiates "SFC /Scannow" but only for Win2K&XP however. Review and use this "[site article]" when using Win9x.

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For starters............

In reply to: DNS error.

Thanks for all the info. How much I understand of them, well..........I can build 'em I'm so-so @ fixing them however.........
Anyhoo,
In response to: 1)Different IPs were tried - no go.
Got error - 'Internet Explorer could not open
search page.'
Bottom of window showed - C:\WINDOWS\SYSTEM\
SHDOCLC.DLL/dnserror.htm
2)Same when entering IP only. No 'hosts' file exists

Do I go on or do you have more info?
Thanxs again!

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Installed/Used IEFix &......................................

In reply to: For starters............

Nada.
Received no error messages during/after use.
Re-booted & no change - no Internet.
What do you suggest as my next move?
Or do I bite the bullet & upgrade(?) to WIN2000?
If that will help, that is...............

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Try

In reply to: No Internet Access After WIN98SE Re-install - DNS Error?

a winsock repair with this tool:

http://downloads.subratam.org/WinsockFix.zip

You will, of course, need a computer with internet access.

Download, unzip and launch.

Run by clicking the FIX button.

reboot when finished and test.

Zee

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Tried This Already..........................

In reply to: Try

Program reported no problems found.

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What does WINIPCFG tell you ...

In reply to: No Internet Access After WIN98SE Re-install - DNS Error?

about your DNS-server? With me, it's my router address 192.168.2.1 (which, not by accident, is my standardgateway and dhcp-server also). Possibly try a 'renew all'.

And does there happen to be a (wrong) proxyserver in IE in Tools>Internet Options>Connection?

Hope this helps.


Kees

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As For This...............

In reply to: What does WINIPCFG tell you ...

I haven't touched any of these settings since I set up my DSL 5+ yrs ago(?)

DNS Servers - either 68.238.64.12 or 68.238.128.12
Net Bios Resolution Uses DNS is checked - can't recall if it has been in the past
IP - 192.168.1.102

My connection still appears as using LAN settings

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Re: winipcfg

In reply to: As For This...............

The first ip-address certainly looks like a valid name server: nslala01.verizon.net. The other settings in winipcfg all go automatically with me. I don't see any obvious error.

However, did you try the renew option? It won't harm any more than it does now. And did you check if the DNS-servers are the same as they are on the other computer? That's the best check.

A clean install of any OS is expected to help. Only install Win2000 if your machine is up to that task. Otherwise reload Windows 98.

Sorry to be of no more help.


Kees

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&.....

In reply to: Re: winipcfg

renew/refresh/release...........still nada.

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If, as you say, you can send and receive email and ping...

In reply to: No Internet Access After WIN98SE Re-install - DNS Error?

servers on the Internet I suggest you disable your firewall and see if you can browse (especially if you use Norton NIS).

If you can, you can then determine for yourself what needs corrected.

If that doesn't work look here and if it looks familiar try the fix noted:
http://www.computing.net/networking/wwwboard/forum/29647.html

What does the command netstat -r show you when run from a command prompt?
What does the command tracert 64.233.161.104 -d show from a command prompt?
What does the command tracert www.google.com -d show from a command prompt?
What does the command nslookup 64.233.161.104 show from a command prompt?

You might also want to step yourself through this troubleshooting:
http://www.broadbandreports.com/faq/1453

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Disabling/turning off firewall...............

In reply to: If, as you say, you can send and receive email and ping...

no change.

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& here....

In reply to: If, as you say, you can send and receive email and ping...

I'm pointed to c/windows/desktop - shouldn't I be s/windows?
Am I to ping these?
I tried to un-install IE to re-install - can't. Missing IE Maintainance?(run.dll?)
Now what?

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re: now what?

In reply to: & here....

Maybe time to do a clean install of Windows 98 in stead of an install over the top of the existing installation?

Kees

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If This Is The Case.........................

In reply to: re: now what?

I believe I need to back-up everything on my computer, correct?
Since a clean install will wipe everything out?
What's the easiest way to do this?(Yes, shoot me. I'm guilty of not doing this on something other than my hard drive.)
Also, I've got lots of programs that I don't have the install disks for. Will I be able to re-install these off the backup?
Or would it be easier just to upgrade to 2000?
Will doing that even solve my browser drama?

TIA

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