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General discussion

No input into Samsung PN63C7000

by Juan5412 Nov 5, 2010 3:08AM PDT

I bought a Samsung PN63C7000 four months ago and since two day sago it will not tak any input from any of the HDMI inputs. Alll I see is a black blank screen. Any thoughts? Could this be a software problem?

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3 Posts

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No input into Samsung PN63C7000

by Samsung_HD_Tech Samsung staff Nov 5, 2010 11:06AM PDT

Juan5412,

It could be. Do you remember if anything changed after any event, like connecting, disconnecting, etc?

You might try resetting the software by, with the TV powered ON, pressing and holding the EXIT button on the remote for 15 seconds - you'll be prompted to "RESET?", Choose YES and click the [Enter] button.

Keep in mind, this will reset your picture and audio settings, as well as any network you have setup.

Does that help?

--HDTech

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(NT) Thanks for your reply. I Tried it but it did not work.

by Juan5412 Nov 5, 2010 1:46PM PDT

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Fixed it!

by Juan5412 Nov 5, 2010 2:41PM PDT

I disconnected the Tv from the electricity source for 15 mimnutes and when I reconnected it, the HDMI inputs worked again. Incidentally , when the HDMI inputs did not work, I had a device hooked up to the RCA/compnent input and that worked fine.

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