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General discussion

No image when in Scanner Photo Setting

Aug 11, 2006 1:35PM PDT

I have a problem with my HP 4180 Photo Epson Perfection Scanner and/or the Adobe Software that came with it. I have scanned thousands of documents/photo/etc with this scanner and now all of a sudden it refuses to scan on the photo setting my documents. I set it to scan using the PDF selection and the results are it scans. However you cannot see any of the scanned material or should I say it is so light that you can only see a vague image of the document.

However, if I select the FullAutoMode I do get a text image that is readable. Any suggestions as to what may be wrong?

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