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General discussion

No gateway - Samsung 8705 & Apple Airport Extreme

Sep 21, 2010 12:26AM PDT

I cant get my 8705 connected to my Airport via cable (wireless works fine) The gateway-ping fails every time. Any ideas?

Discussion is locked

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No gateway - Samsung 8705 & Apple Airport Extreme
Sep 21, 2010 6:46PM PDT

simenr1,

Unfortunately, I can't provide support for routers or assist with router settings. I'd recommend calling Apple's customer support to see if they can help set your router up to connect. Often times, there's a setting that will allow the signal to pass.

--HDTech

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I see...
Sep 23, 2010 8:00AM PDT

So, where can I buy a Samsung router? Or make Samsung my ISP? It seems to be the only way to avoid the "third part answer".

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I see...
Sep 23, 2010 6:13PM PDT

simenr1,

I was trying to assist. The Apple routers sometimes respond differently with various settings, and contacting their customer service will help more than I can.

--HDTech

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meh
Oct 24, 2010 6:04AM PDT

I have the same issue. Bought a UN55C9000 and own an Apple airport extreme. Hooked up the internet and it worked great the first night. Next morning when I woke up it failed. Entered all the router info manually and now it fails on "Gateway Ping". I have so many other items connected to this network; my iMac, a laptop, my iPhone, PS3... even the wireless touchscreen remote that came with the TV stays connected but for some reason the TV fails. I find this very disheartening after spending the amount of money I did on this. Searched all over the net and there are no straight answers. How is it that it works one day and not the next? Very suspect.

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Oct 24, 2010 7:18AM PDT

Try rebooting the router once all is connected...