General discussion

No display is hard to fix

Oct 27, 2016 4:26PM PDT

This is a bit of a long one.
My desktop has been having a few hdd issues recently, and after getting them all working again, the cd-drive stopped working. It would open, try to immediately close, and would not spool up the cd for more than a second. Checking the registry, i thought i had found the drive and solved the issue (upper/lower missing) and reset. I immediately got a missing boot drive error and it powered off.
Now i dont get any display to either monitor, from the motherboard or either graphics card. Restarting will sometimes show bios for a couple of seconds before powering off and back on again on its own. Sadly this goes beyond what I can figure out alone, and any help would appreciated immensely.

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With no PC details it's even harder to advise.
Oct 27, 2016 4:33PM PDT

Most of the machines today can do without the CD drive. If the machine is old enough it's IDE and can cause boot failures. Unplug what we can do without.

Google THE DEAD PC to see the usual troubleshooting.

Once in a while a new PC tech wants to trouble shoot without changing parts, installing a new battery or other bit. They're just new.

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Additional info
Oct 27, 2016 5:09PM PDT

Some more info that might help.
Power is getting to all the internal components, fans light up, hdd spins, but the usb keyboard and mouse do not light up. I have a recovery drives that have not solved the issue, and i have removed and reconnected every component but the cpu and it's fan.

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That only means
Oct 27, 2016 5:42PM PDT

There's a dead part somewhere. Try THE DEAD PC on google and see how folk downsize a PC to less parts. The less parts the better so if you have no drives, one stick of RAM and it still has no display, the bad part is in what's left.

-> I know folk don't want to share what their PC is, but imagine asking for a car part and not wanting to tell them make, model, year, etc.

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Hopefully it's not
Oct 28, 2016 10:06AM PDT

A dead part, but i will start checking. The rig is only 2 years old atm. I figured a parts list would help after i had left home, so hopefully this may reveal another possibility.

CPU: Intel Core i5 - 4670k
CPU Cooler: Hyper Cooler 212 Plus 76.8 Sleeve Bearing CPU Cooler
Motherboard: Gigabyte GA-B85M-D3H Micro ATX LGA1150
Memory: G.Skill Series 16GB (2x8GB) DDR3-1600
Storage:A-Data XPG SX900 512GB 2.5" SSD Seagate Barracuda 2TB 3.5" 7200 HDD
Video Card: XFX Radeon R9 270 2GB Core Edition x2 crossfire
PSU: Rosewell Capstone 750W 80+ Gold Certified ATX Power Supply
Optical Drive: ASUS BW-12B1ST
OS: Windows 10 Home Premium 64 bit

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I think you are wanting me to tell you
Oct 28, 2016 10:13AM PDT

It's not a bad part. The symptoms are "there is a bad part in there."

It could be as simple as the heatsink(s) fell off to some part. The i5 has its own graphics so again we use The Dead PC (google that) method to reduce the machine to no drives, one stick of ram, no video cards and use the onboard video for now.

I've run into folk that do not want to fix their PC or troubleshoot. While I can guide here I can't do the work for you.

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Already on it
Oct 28, 2016 10:45AM PDT

I apologize for coming off like I didn't believe you, I was just making sure there wasnt other things to check. I'll definitely be trying wjat you suggested today and if anything changes i may post back here. I do appreciate the help, it's better than staring at the tower baffled.

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(NT) It works!
Oct 28, 2016 3:53PM PDT

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