Windows 10 forum


no cortana on lockscreen

by ak2479 / September 25, 2016 9:22 PM PDT

I installed the anniversary update and everything is working smoothly except for cortana. It works fine from task bar but even after enabling it on lock scsreen in cortana settings , it refuses to show on lock screen. Has anyone else experienced this?

Discussion is locked
You are posting a reply to: no cortana on lockscreen
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: no cortana on lockscreen
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Enable Cortana on the Windows 10 lock screen
by Pillplo / September 27, 2016 1:04 AM PDT

Open Cortana (Shortcut: Windows key + S) and go to Settings.
Turn on the option for "Let me use Cortana even when my device is locked."
You can also let Cortana respond to "Hey Cortana," but it's not mandatory.

Collapse -
still not working
by ak2479 / September 27, 2016 9:05 PM PDT

Appreciate the reply but I already made those setting changes and Cortana still doesn't show on lock screen. However it works fine from task bar.

Collapse -
For me...
by rcrosby57 / September 29, 2016 5:55 PM PDT

the best solution would be is to disable the lock screen, unless, you are among other people while working on your PC.

Collapse -
Same here. Odd steps to get it working here.
by R. Proffitt Forum moderator / September 27, 2016 9:44 PM PDT

I had to click on the Cortana on my start bar, then the microphone icon and it FAILED with "I can't connect." So I tried again and it worked. I then pressed Win+L to lock the screen and then "Hey Cortana" worked.

To me this means it's a typical Microsoft quality product.

Collapse -
by deejaymisty1 / September 27, 2016 11:46 PM PDT

Yes, I have. Could you manage repairing it?

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?