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Rant

No Contact

by moparmartin / February 28, 2014 8:53 AM PST

Why are Cnet not contactable? I need to give them feed back about the ever growing number of clicks required to download anything and the ensuing level of confusion resulting from multiple large green DOWNLOAD buttons on each page. If I decide to download something I don't want to be annoyed by peripheral issues. Maybe this is a result of distancing from the customer base and becoming lost in corporate culture Sad

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Here'a tip.
by Dafydd Forum moderator / February 28, 2014 8:56 AM PST
In reply to: No Contact

Don't download from download.com unless you want malware. Well discussed in these forums.

Dafydd.

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Be Careful My Friend
by itsdigger / February 28, 2014 9:02 AM PST
In reply to: No Contact
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Thanks for the warning
by moparmartin / March 3, 2014 7:30 AM PST
In reply to: No Contact

I've actually had a few malware attacks recently and only just realised yesterday that it was riding in on software from Download.com. The most persistent of which was Yontoo that lead to attachments to my NAB page after logging out. Having divulged my mobile number before realising it wasn't the bank, I was then bombarded by messages that actually billed me at $4.50 a hit!!!!! For Cnet to condone such behaviour shows a total disregard for the public. Any company with such low morals and lack of ethics should be black banned and exposed.

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Hi moparmartin,
by Lee Koo (ADMIN) CNET staff/forum admin / March 6, 2014 4:35 AM PST
In reply to: No Contact

I apologize to you for not being able to contact CNET or Download.com.

Please go here to send feedback to Download.com:
https://cbsi.secure.force.com/CBSi/knowledgehome?referer=download.cnet.com

And explain to them what you are experiencing.

FWIW if you ever need to submit feedback for CNET or Download.com, go to the bottom of the page and look for the "Help Center" link and click on that, it should you to the form to submit feedback.

Thank you,
-Lee

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Green buttons. . . .
by Cursorcowboy / March 14, 2014 8:45 AM PDT
In reply to: Hi moparmartin,

I agree with the confusion when it comes to multiple large green buttons to download anything. Most of the time you have no idea until the pop-up shows what the name of the download is.

An anomaly perhaps but to use John Wilkinson's post dated 4/23/11, AND, John if you read this, I'm just using your link as an example and how I open the hyperlink and the subsequent page display(s) I see.

http://forums.cnet.com/7723-7598_102-300722/read-me-known-issues-common-questions/?tag=contentBody;threadListing

Using IE8 and WinXPSP3 and I click the hyperlink "CNET Forums - Clean and Wide", in the forth thread down, I get a page either with one or more green buttons. These button when clicked bring up a download of one kind or another which may be the Clean and Wide, BUT you wouldn't know that since the title of the download I see has been "InstallConverter" - should not the name of a particular download be included in the description?

When paging back after clicking a green button to start a download that former button may change to downloading something other that what the application had shown previously. Also, I've seen at least one green button disappear after paging back leaving two where there were three. This is hard to explain but it has been fascinating just playing with that link and paging back and forth.

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