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Question

No connection with home wi-fi on my laptop only

by Manderlin / May 18, 2016 8:24 AM PDT

So this is a problem that's been happening for a long time now. My laptop (Lenovo X1 Carbon on Windows 10) keeps losing internet connection with my home wi-fi.

My phone and other devices that my family use work relatively fine, but mine doesn't. One minute I'm connected, and then the very next it says I have no connection and shows that little yellow icon with an exclamation point. Sometimes even when it says I'm connected I still can't use the internet. When this happens, I disconnect and then reconnect, but this doesn't always fix it, and when it does it only lasts for at most half an hour.

My laptop can connect to the wi-fi just fine anywhere else with not a single problem, but whenever I come home it keeps going in and out like this. I've tried restarting my router several times, but it doesn't change anything. I'm slowly going crazy because I can't get anything done at home!

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Clarification Request
(NT) Did you test it with a wired connection?
by R. Proffitt Forum moderator / May 18, 2016 8:53 AM PDT
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No, I don't have an ethernet port on my laptop
by Manderlin / May 18, 2016 1:12 PM PDT

and I don't have a cable that will let me use a usb port.

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No ethernet?
by Oldartq / May 21, 2016 3:39 PM PDT
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It means just that !
by itsdigger / May 21, 2016 4:11 PM PDT
In reply to: No ethernet?

All laptops don't have ethernet ports. Some are strictly wireless.
Here's a good little article about that

All Answers

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Answer
Since laptop works everywhere else
by R. Proffitt Forum moderator / May 20, 2016 8:25 AM PDT

It's almost always not the laptop. Unless there's more to the story like the router is in a basement 2 stories down.

When I test I'm in the same room as the router. I'll forget the network, reboot and then setup the connection again.

I'll also check router settings. I check for latest firmware, channel the WiFi is on, then try router defaults and no security for a test run. Did you do any of these tests?

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