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No Audio with Bose Companion 5 USB 2.0 - Windows XP

Hello everybody,

I wonder if anyone can help me with a problem that's driving me crazy.
My partner bought me the Bose Companion 5 multi-media speaker package. The system connects to my PC (Windows XP with Service Pack 2) via a USB 2.0 hub & cable. It uses the generic XP drivers that are already installed but I can't get any sound at all from my PC. The first clue that something was wrong was when I selected the advanced tab in speaker settings (Control Panel/Sounds & Audio Devices/sounds and audio device drivers). I only get the "Effects" drop down menu and no "Speakers" or "Performance" tabs. Also, when I select the Bose as the audio playback device, iTunes refuses to play/advance.

I installed the Bose hardware on my older Dell laptop and it worked straight away with no problems. The only other stipulation is that you need an onboard 5.1 decoder but I believe that this comes with my Realtek AC97 sound card. I have a 1.81GHz processor and GA-7VA motherboard (Rev.2). All my drivers appear to be enabled and working properly. I also have other devices working from my USB 2.0 Hub.
Is anyone able to assist?

Thanks in advance for any advice,


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