Windows Vista forum

General discussion

No Audio Output Device is selected

by fullmettal / September 15, 2007 1:07 AM PDT

Hey guys im new to Cnet and i want some help just about a week ago i bought my laptop for 800 US dollars its a pretty good one and ive been running alot of stuff on it works perfect been watching movies playing games all that stuff and yesterday since it was friday i had some time off to download my driver disc so i installed it and restarted my laptop when i logged in again i didnt have my world of warcraft shorcut on my desktop one issue i need help with also though the other issue is there was no sound when i started WoW from my documents so i looked at my sound button and it said and i quote "No Audio Output Device is installed" so i asked some ppl on WoW they knew nothing now im here to ask u guys on Cnet By the way my computer is a Gateway M-6816 Notebook PC

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by fullmettal / September 15, 2007 1:31 AM PDT


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by John.Wilkinson / September 15, 2007 1:36 AM PDT

We normally have a policy against helping Vista users, but I think we can make an exception here. Happy

As to the WoW shortcut, you can recreate it. Browse through C:\Program Files and look for the WoW folder, which contains the WoW executable. Right-click and Copy it, then return to your desktop and right-click a blank area to select "Paste Shortcut." It shouldn't have been removed in the first place, but that should alleviate the inconvenience.

When it comes to the audio issue, there are two paths to follow. The first is to click here and download/install the latest Sigmatel driver from Gateway. However, if the updated driver is the problem in itself you'll need to launch the Device Manager from the Control Panel (under System and Maintenance). Find your sound card listed, right-click it, and select Properties. On the Driver tab you'll find the option to Roll Back Driver...exercise it. Reboot and see if your sound capabilities have returned.

Hope this helps,

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still not working
by fullmettal / September 15, 2007 1:56 AM PDT
In reply to: Welcome!

i did wat u said and downloaded the thing and it doesnt work so i did the other thing and when i went to properties roll back driver is grayed out and un selectable

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In that case...
by John.Wilkinson / September 15, 2007 3:12 AM PDT
In reply to: still not working

You need to perform a System Restore back to a time prior to installing the driver updates. That should restore the original drivers (which I assume worked), enabling you to then backup the drivers. For that I use the DriverGuide Toolkit.


P.S. Your other reply has been deleted for language. Remember this is a PG-rated forum and profane or otherwise offensive posts will be deleted on sight.

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Fullmettal. Being new to
by roddy32 / September 15, 2007 3:08 AM PDT

the forums you have obviously not read the forum rules. I deleted your last post for bad language. Please refrain from doing so in the future.

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