Windows 10 forum

Question

No audio output device is installed

I recently updated my laptop, not sure what update it was but after that I have been having a red X symbol at the sound option and it says no audio output device is installed. When i right click and see under play back devices it says no audio devices installed where the speaker option should be. I've read troubleshooting the sound problems but it always says it can't find the problem. Even after I've installed the latest sound drives it doesn't work. I don't know what to do

I have a dell xps 13 windows 10(64 bit)

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All Answers

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Answer
me

In reply to: No audio output device is installed

I would really appreciate any help please and thank you in advance

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Go back to what worked.

In reply to: me

Your post is void of details so the common way to fix it is to go back to before this change.

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Sound

In reply to: Go back to what worked.

Hey thanks for replying, what details would you like? And I'm not sure how to go back before the change because the system wouldn't let me restart the computer without updating.

So I had to update and restart and don't know what I updated

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There are words in red each time you post so that's a start.

In reply to: Sound

Then you claim you updated your laptop. But you didn't reveal what those updates were.

That leaves me to offer plain generic advice such as go back to what worked. Windows users have learned over decades we must backup and be able to go back. I am finding folk new to Windows PCs and they can't believe how stone age this is.

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don't understand

I'm sorry I don't understand what you mean by my words are red each time I post.

I would like to know what I updated as well, but I'm sure it wan't the OS software but something else

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Here's a part of what is asked everytime you post.

In reply to: don't understand

"If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem."

I can't guess what you have since you are not at a repair counter. I also can't know what you updated. If you don't know then you use System Restore to go back.

Here's a link about that in W10.
http://www.howtogeek.com/237230/how-to-enable-system-restore-and-repair-system-problems-on-windows-10/

And if it's really bad a reset.
"Recovering from more serious problems

1 Open Reset this PC. Go to Start > Settings > Update & security > Recovery and click Get started below Reset this PC.
2 Reset Windows 10, but save your files. On the next screen, click Keep my files and follow the on-screen instructions to reset Windows 10.
3 Reset this PC from Safe Mode."

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There is a thing about QuickSet.

In reply to: don't understand

QuickSet from Dell is on many laptops (but I can't find the model under discussion so this may not apply.)

Once in a while an owner will go about cleaning up Windows. They tend to break things like volume and WiFi control.

Is there a story about registry cleaning, IoBit or other?

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Answer
reload the drivers from dell for that computer

In reply to: No audio output device is installed

Also check the properties of your sound icon and make sure it's not set to "Mute".

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Dell drivers

In reply to: reload the drivers from dell for that computer

I did reload the drives from Dell, I went to their website it ran a diagnostic test and said certain drives were not installed and it continued to install them but even after that sound didn't manage to work.

No I don't think it's set to mute because there is no output device installed

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check the obvious then

In reply to: Dell drivers

Are speakers plugged in? Cats might have cause to unplug, or even chewed a thin wire. Install a codec package. However, I suspect you still haven't gotten the correct driver files installed. Go into windows program area, find the sound section, have it remove and then reinstall the sound system.

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internal speakers

In reply to: check the obvious then

My laptop has internal speakers which aren't playing any sound. I did uninstall the drive and reinstall but it still doesn't work

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(NT) nothing through headphones either?

In reply to: internal speakers

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none

In reply to: nothing through headphones either?

Nothing through headphones either

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The speaker icon on the taskbar...

In reply to: none

with no red x?

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Answer
no audio

In reply to: No audio output device is installed

have you tried a external sound card usb type maybe your built in sound card went out maybe not windows update at all

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Answer
finally working

In reply to: No audio output device is installed

Hey everyone thanks for your replies I finally got it to work. I uninstalled the current sound drive I had and then I installed another one and now it works perfectly fine. Thank you all for helping me out Happy

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