Windows Vista forum

General discussion

no audio output device is installed

by adbuy / August 12, 2007 4:42 PM PDT

I recently purchase a HP Pavillion a6040n Desktop PC. Everything was working just find until one day, I turn my computer on and the specker icon would have a red icon and it would say "no audio output device is installed". Under device manager is not showing Sound and video, etc. I have checked "services" and the sevice start automatic and is not stopped. I reinstalled the driver from realtek(realtek high definition audio)several times and still have no audio.

I called HP help desk, but it seems I have more knowledge than thier computer techs.

Please help,

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Re: Here's what worked for me, Sony Vaio same problem, etc.
by jmp88 / August 19, 2007 6:01 PM PDT

I have a brand new Sony Vaio VGN-FZ140E, same problem. Had upgraded to Vista Ultimate from Vista Home. This problem appears to happen when you install Vista or upgrade to another version of Vista. I found the following suggestion on another tech forum, followed it & fixed problem, took less then 5 minutes. You will need to first check the name of the audio device on your computer, write it down before you uninstall it, then go to HP website and find the "original" software. To be safe, better check if HP's website is as user friendly/sophisticated as Sony's and has your audio device's software on it to download before you go and uninstall it. Anyway, here's the solution from the other guy that worked for me:

"Hey, I had the same problem with the audio as it kept saying "no audio ouput device installed."

First uninstall the sound drive by going to device manager and click on sounds. Then click the device tab and click uninstall. Then restart your computer.

Then go to Sony eSupport - Electronics and click on software and ers. Then type in your model number and on the next page click "original". Then look for "SigmaTel

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Problem solved
by gouletdrg / September 15, 2007 3:57 AM PDT

The same thing happened to me after I updated my Vaio FZ140E. Not sure why it happened but many thanks for putting an easy step-by-step solution. You were the first to come up on a google search.

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Uk buyers fix
by bickers007 / October 1, 2007 5:47 AM PDT

Great fix! I'm a UK buyer so had to find the Uk Sony site for the support but it still worked a treat.

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Find the audio driver and
by YankeesNYwins / August 20, 2007 1:03 AM PDT

install it.

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no audio output device is installed
by nabiltech / December 9, 2007 3:36 AM PST


I "had" the same problem and the solution simple connect to internet, go to device manager and locate sound device ,uninstall the sound card and the trick is to check "delete driver files" then turn off the laptop then turn it back on,NOT restart. If the Sound is working please replay



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Windows Vista "no audio outout installed" - same porblem
by BM30194 / October 3, 2009 7:55 AM PDT

Hey. I had the same problem after i updated windows vista. i followed hat you guys did (uninstall and then try and find my product) but the only problem is that I DONT KNOW my model number for my computer, I have a DELL and its windows vista - can someone help me try to find it or give me their number or something? pls HELP I want my volume back Sad

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The thing about Dell is you don't need the model number.
by R. Proffitt Forum moderator / October 3, 2009 8:42 AM PDT

Dell uses a SERVICE TAG. Go to and put in the service tag and your drivers are there.

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