No audio from Netflix Samsung TV app to soundbar

It varies with the Netflix app but in that app you may have sound output options to try. As there are now more than one versions you call and ask where the menus are. Or google like this.

No sound from soundbar Netflix.

How can it be the ZVOX when all other components and other apps play audio through it?

I can't guess how you set it up but a common sound bar is often STEREO only and if we send it 5.1, Dolby or other than stereo it will be silent.
Bob

Samsung and other companies have adapted the concept of a PLATFORM and have invited others to put APPs on their hardware. Samsung and others have done a poor job of explaining the new system where buggy apps can exist and Samsung can't fix it.

I hope this helps you understand how they got to this point.

CONSUMERS however don't care about this. They'll ask questions just like yours and here's where the power of the CONSUMER comes into play. Ready?

-> If the product is not working, return it. RETAILERS hate returns. And by upsetting the retail system you make your vote known.

You can either learn about the new system or vote.
Bob

We aren't talking about the Apple App store or the Android Market where it is a lot larger with more end user apps than corporate apps. We are talking about a much smaller experience with 2 major apps. They are probably 2 of the 3 biggest for a TV besides Hulu. How can both of them at the SAME time be doing the same thing? I work in IT for a living. I understand how to troubleshoot things and how apps and hardware work together while understanding who is responsible for what. There is to much coincidence for both apps from different companies behaving the same way.

We are seeing Netflix (for example) underperform (the BLINK issue) and then not present titles that you find on another device.

It's busted. We know it. How to fix it seems to be by returning the products that have the defective apps.
Bob

Hi Fred,

I am having the same problem with my Samsung 55" 3-D LED TV. So, what you are saying is that the simple work-around is to connect the RCA (white & red) jacks from the external speakers to the TV, correct? Are you also saying the sound quality on the analog vs. the digital is the same? I was under the impression that digital produced a better quality sound than analog. Am I incorrect? Also, why is it that other APPS on the Samsung "Smart" TV play just fine with the digital audio connection, i.e., BBCNews, etc.... but just a couple of APPS like NETFLIX do not? My problem with the TV manufacturers is that they want to list all these incredible improvements but the consumer is left to themselves to determine which combinations will work properly. Okay, so I want to watch TV so the digital audio cable will work with that. No, I want to watch Netflix, so I have to make sure the analog cable is connected. Oh, but now I want to watch BBCNews, my digital audio will work with that. How can the manufacturers expect the consumer to be juggling different audio cable connections between APPS? This is simply ridiculous!!!

I have the same problem with my 55in Samsung when using netflix through the smart hub. When on netlflix i lose sound to the soundbar(Vizio). This used to work for a time,but one day it just wouldn't play audio through the soundbar. I now have to use the internal speakers when on netflix which contradicts why i even bought the soundbar/subwoofer in the first place.

Hello scottpyper,
If you connect the ZVOX 220 to the analog audio output of the Samsung TV and leave it there, you get great sound and will not have to switch inputs. .
The problem is that the "no sound" programs are usng "Dolby Digital" while the "sound" programs are using PCM digital audio. ZVOX Audio does not have "Dolby Digital" licensed circuits in the 220, 320 and 420. The license fee is prohibitive for a small manufacturer selling speakers below $400.

The sound is digital until it gets to the TV. Your TV's Dolby Digital decoder converts to analog.
If we had a Dolby Digital decoder, we would have made exactly the same conversion inside the 220, 320 and 420. Your speaker is entirely analog after the input conversion. There is no audible difference in the two connection methods. All the advantage of digital occurs in the tranmission of the sound to your TV set. The 3-4 foot analog cable from the TV vs the optical cable makes no audible difference.

Just be sure to connect the Samsung's analog audio output, not an input. On most recent Samsung TVs, that is a fixed level stereo minijack.

I'm sorry for the confusion, but the assumption that sending digital from the TV to the ZVOX is better than sending analog is not correct. The speakers are analog inside.

tv: samsung un60es6100
soundbar: samsung hw-hm45c

Overall im connected ARC. ARC HDMI OUT TV to ARC OUT on my soundbar. My soundbar source is left on ARC and i connect all my devices to the extra hdmi slots on my television. no matter which tv source i choose hdmi 2,3,4 my soundbar auto connects it since i run it through ARC. i use all hdmi cables no optical audio, no rca, nothing of any sort. just hdmi. activiating arc/anynet+ on tv turns the hdmi arc slot to function as in/out even though my hdmi arc slot in on my tv says in and the soundbar hdmi arc in says in.