No Audio from BD-P1500 Blu Ray Player!

by GMUHistorian Aug 15, 2008 11:58AM PDT

I was able to update the firmware via CD and it worked just fine last weekend.

Unfortunately tonight I have no audio from any Blu Ray disc I've tried or standard DVDs!

I have swapped HDMI cables and also changed the HDMI port on my TV the Blu Ray player is connected to. I know the current port its connected to works because my satellite box is usually connected there and I was just watching TV.

The player is not connected to a receiver or any surround sound set up so it's not my surround sound that's acting up.

I have not changed the audio settings and they're set this way:

Digital Output: PCM
PCM Down Sampling: On
Dynamic Compression: On

What's the problem here and how can I fix it?

Discussion is locked

- Collapse -

Try the firmware again and let us know.

by Mr__S Aug 21, 2008 11:17AM PDT

GMUHistorian,

Try to run the Firmware Update disc in there again. It sounds like the audio update portion didn?t fully install. Did it go through the complete cycle and turn off after the Firmware upgrade?

I did review your specs ? I would also turn your PCM DownSampling ON. I don?t see a reason to downsample through HDMI, although it?s a default setting in case you weren?t using HDMI to begin with.

Best,

Mr. Samsung

- Collapse -

Same problem but online upgrade of firmware

by pkoo Dec 10, 2008 8:36AM PST

Hi: I just updated to the latest firmware via internet, and lost all the surround sound feature, and only doing stereo...

Please help

- Collapse -

LN750 firmware upgrade via USB to ver 1012.2 loses surround

by jesterjr Dec 23, 2008 11:40AM PST

I upgraded the firmware in my LN750 to version 1012.2 dated 10/10/2008 and now my surround sound won't work. Only sterio works where I was able to get full surrond before. I have multiple devices, including a Samsung blueray DVD player hooked to my TVs HDMI inputs. I use an optical cable to connect the TV out to my receiver. Before the upgrade my receiver would get a full surround sound signal; now it only gets stereo. Any help out there for this?

- Collapse -

Known problem

by Wowbagget Dec 29, 2008 1:58AM PST

Unfortunately, the A750s don't pass the 5.1 audio they receive from the HDMI ports on to the optical port: they only pass the left and right channels, and strip out the LFE and surround channels.

This issue has been raised many times on the forums, and hopefully if enough customers express their desires, Samsung will issue a fix for this.

- Collapse -

I got it fixed

by pkoo Dec 29, 2008 7:03AM PST

Hi: Don't know much about the problem written here, but I changed the audio output on the Samsung from PCM to stream, and it works ok now....

- Collapse -

Just wanted to say thank you

by tgardner53 May 14, 2011 11:09PM PDT

Thank you for taking the time to post that information. Because you did that...my son gets to hear his Elmo DVD WITH sound. Thank you!!!

- Collapse -

Just wanted to say thank you

by Samsung_HD_Tech Samsung staff May 16, 2011 6:32AM PDT

tgardner53,

- Collapse -

Worked for me too

by jroyburton Nov 29, 2014 3:10PM PST

No idea what PCM means or what the two kinds of streaming are, but it worked. Thanks

- Collapse -

Same here.

by myra808 Jul 17, 2015 5:10AM PDT

Changed from PCM to Bitstream (Dolby something or other)

- Collapse -

It worked for me!

by Nesses123 Apr 4, 2009 1:52PM PDT

Hi - I bought Quantum of Solace on blueray this week (and it wouldn't get past the menu - was in an endless loop and wouldn't play) and was told by JB HIFi when I took it back to the store that a memo had been sent to them by Samsung explaining that customers had to upgrade their firmware to get it to play properly.

So I did. And I lost all Audio. And I took Mr Samsungs advice above and ran the firmware upgrade a 2nd time - and it worked - the audio is back!. (I have a BD-1500)

No Audio from BD-P1500 Blu Ray Player!

CNET Forums

Other Forums

Forum Info