Windows Legacy OS forum

General discussion

no audio

by fourfish / May 13, 2011 10:22 PM PDT

i have a toshiba laptop model name equium a110-233 with xp home edition the audio went off , windows media player says there is a problem with the sound device , i can`t think where to download an audio driver ,any help would be great thanks.

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Just sharing.
by R. Proffitt Forum moderator / May 14, 2011 2:38 AM PDT
In reply to: no audio
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still no audio
by fourfish / May 14, 2011 12:18 PM PDT
In reply to: Just sharing.

hi thanks for that, i tried updating the sound driver from the official toshiba site,it still does not work,the audio controll panal does not even show in the bottom right taskbar,not even a speaker icon to adjust volume there is nothing in the taskbar that as anything to do with audio ,could i enable the audio device in the bios,thanks

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Is could i enable the audio device in the bios a Question?
by R. Proffitt Forum moderator / May 14, 2011 12:31 PM PDT
In reply to: still no audio

Sure, do that. Also, audio drivers must be installed after the motherboard chipset and in case of Windows XP one other driver. This is why they should have instructions.
Bob

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still no audio
by fourfish / May 14, 2011 12:46 PM PDT

thanks bob ,i`ll take a look tommorow, it`s totally done my head in tonight ,ill let you know how i go on thanks.

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Contents and Installation order
by R. Proffitt Forum moderator / May 14, 2011 2:57 PM PDT
In reply to: still no audio

Contents and Installation orderfor Windows XP

Microsoft Updates
Sun Java Runtime Environment
Chipset Driver Display Driver
Sound Driver

It continues but did you do all of them and in the specified order?

Also, do the volume and mute controls function?

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still no audio
by fourfish / May 14, 2011 9:34 PM PDT

the laptop has programs on already ,i am not doing a clean install of the whole laptop ,so is it ok to put the chipset on now and then the sound driver ,sorry i did not read the instructions .

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(NT) Should be OK.
by Kees_B Forum moderator / May 14, 2011 9:37 PM PDT
In reply to: still no audio
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still no audio
by fourfish / May 14, 2011 11:15 PM PDT
In reply to: Should be OK.

i put on the java then the chipset then the sound driver ,but still when i try play file on wmp... nothing and still no audio control panal in taskbar. but remember this is not a clean install,should i have uninstalled the previous java and chipset allthough i wouldn`t know where to uninstall chipset.thanks

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Sorry I didn't write to uninstall.
by R. Proffitt Forum moderator / May 15, 2011 1:34 AM PDT
In reply to: still no audio

Where was that written?

And while I stopped copying their install steps at the audio driver, imagine if this laptop was like others that required some helper application to turn on the audio?

Bob

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sorry don`t quite understand
by fourfish / May 15, 2011 1:55 AM PDT

hi bob,sorry don`t quite understand what you mean ,please go easy on the sarcasm it confusing enough as it is.so are you saying i can turn on the audio,where do i do that.thanks

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Apologies.
by R. Proffitt Forum moderator / May 15, 2011 2:51 AM PDT

I don't see where I offended you. Unsubscribing and wishing you the best of luck.
Bob

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Re: no sound
by Kees_B Forum moderator / May 15, 2011 4:25 AM PDT
In reply to: still no audio

In the post right below mine (that's http://forums.cnet.com/7723-12546_102-232027.html?messageId=5131787#message5131787) Bob noted that XP might need the MSUAA (Microsoft Universal Audio) also.
Did Toshiba include that in their installation instruction? Did you do it?

With an XP laptop, by far the best way to reinstall the OS is to use the manufacturers disks that came with it, or that they had you made the first time you used the machine. All drivers are included. It restores the laptop to factory conditions.
That would be my next step.

Kees

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sound back on
by fourfish / May 16, 2011 10:41 AM PDT
In reply to: Re: no sound

thanks kees i found a MSUAA file , it didn`t work ,i`m not saying it wouldn`t work in every case i`d probably got the wrong one or whatever ,i decided to reinstall service pk 3 and that worked. Also sorry Bob it must be the way you wrote your message i Interpreted as being sarcastic ,i wasn`t offended , thanks anyway for your help.

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