First, make sure to uninstall all previous version of Norton and any other antivirus before installing the new one. Have you seen the Symantec article regarding that issue?
Message: "You do not have access to the registry key HKEY_CLASSES_ROOT or one of its subkeys. Please change the permissions then launch setup again."
Click Start > Run
In the Run dialog box, type the following text:
In Registry Editor, in the left pane, click HKEY_CLASSES_ROOT.
On the Edit menu, click Permissions.
In the Groups or user names box, make sure that both Administrator and SYSTEM are displayed.
* If both items are displayed, go on to line 7.
* If either or both are missing, do not continue with this solution until they are added.
We suggest that you contact a computer professional for help with this.
In the Groups or user names box, click Administrator.
In the Permissions for Administrator box, make sure that both Full Control and Read are checked.
In the Groups or user names box, click SYSTEM.
In the Permissions for SYSTEM box, make sure that both Full Control and Read are checked.
In the Advanced Security Settings for HKEY_CLASSES_ROOT dialog box, check Replace permission entries on all child objects with entries shown that apply to child objects.
Make sure that Inherit from parent the permission entries that apply to child objects. . . is not checked.
Click OK until all dialog boxes are closed.
Restart the computer
Hope this helps.
I'm trying to install NIS and I get the following message:
"You do not have access to the registry key HKEY_CLASSES_ROOT or one of its subkeys. Please change the permissions then launch setup again."
When I use the help I find out that I need to add an "Administrator" and "System"
I tried just adding them, but ran into problems. I then used the system restore to undo my mistake (at the jabbing of my wife). But I'm back at the same problem of adding the "administrator" and "system". I'm using a Dell Inspiron 4150 w/ XP. Any help will be very appreciated. Thanks