No, it's not just you that has noted something is wrong with this version.
I have a problem with Norton Internet Security 2004 running on my Windows XP Home Ed PC. I have NTFS file system, am current with MS-Explorer, and have 77% free space on a 40gig hard drive. My XP has been upgarded with service pack 1 downloads from MS's Windows Update page in the last 8 - 10 months. When I bought my pc, it had Norton Antivirus installed. In 2003, I installed NIS 2003. Worked beautifully, no problems. In January this year, I upgraded to NIS 2004. That's when my problem started.
Here's the problem: While I am online (AOL 9.0) everthing's fine, then all of a sudden, I get a Norton pop-up saying "Norton has encountered an internal error and will shut down". The NAV icon in my task bar has a red x through it. If I bring up the desktop NIS and look at the Antivirus screen, all the functions show "TAMPERED WITH" in red letters.
This sometimes happens with the firewall, too, in which case the NIS icon in my taskbar gets the red x. But mostly, it's the Antivirus software.
It doesn't happen consistently, but usually several times a week.
Norton's solution is to uninstall and reinstall, which I have done twice, and continue to have the problem.
They're telling me that some kind of incompatibility between XP and NIS caused the NAV file to become corrupted. They claim the vast majority of people reporting this problem, initially, correct it by uninstalling and reinstalling. But it doesn't work for me.
Their last solution, which I am really hesitant to try, is to go in to my registry and edit some file keys. Frankly, I don't have much faith in Norton's customer support.
Can anyone provide some guidance?