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NIC card?

A while ago I was having trouble with my computer shutting down while on the internet. First the monitor would go blank and I couldn't do anything, then about 2 minutes later the whole computer would shut down. So I put it away for a while and was using my really old busted up monster of a computer. Today I decided to plug it in and play around with it. Except I lost all conection to the internet. I called my DSL provider who took me through a series of tests. I should mention here that it wouldn't connect to the interent because of a bad IP address, and it wouldn't renew. After all of the tests, my dsl provider determined that it was not on their end, but my NIC card was not communicating (sorry if that is spelled wrong). What does this mean? I have to get a new NIC card? Or is there an easy fix? The computer is a Systemax, running on XP. Thanks so much for your time.

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My suggestion would be to check the device manager first...

In reply to: NIC card?

If indicates not working properly, maybe you should reinstall the driver.

In any case, if you need to buy a NIC, it's very inexpensive ($10-$15).

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Exactly

In reply to: NIC card?

As the other reply said, you need to install drivers or buy another NIC. I hazzard a guess you aren't sure what it is by the way you asked. You know where the cable plugs in, well inside the pc is an adapter card "NIC" "Network Interface Card" that plugs into the PCI slot on the motherboard. Check here...

http://www.acmehowto.com/howto/pc/hardware/network/network.php

Now, it's always strange how some questions come about right when you've repaired something but a friend of mine had your issue, to a T. SBC told him it was his NIC card so he bought one and asked me to install it. Upon starting the pc, I ran a virus scan with Avast and it found 5 trojans, 2 viruses and a ton of spyware. I removed it and he brought the NIC back for his refund. It ran fine, no blanking screen, NIC communicates perfectly now. So that said, check spyware, malware viruses ,etc...FIRST. I wouldn't hesitate to think it is some sort of infection.

Paul

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Thanks

In reply to: Exactly

I will try all that. I did do a series of virus checks and spyware and that all came up clean. I'll d.l. Avast though and see how that comes up.

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Also

In reply to: Thanks

We did uninstall and reinstall the driver. That was one of the things my dsl tech support had me do. That did nothing. My ISP starts witha 169 I believe and thats why she said it was the NIC card. Glad to know they're inexpensive though. Thanks again.

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When your IP address

In reply to: Also

starts with a 169, that merely means that the computer did not pick up an IP address when it checked the network at startup. Assuming that your connection to the modem is correct, then there is a setup problem. XP will normally try to fix that if you go to "Network and Internet Connections" If you need further instruction, try the "network wizard"

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A good way to tell

In reply to: Also

Go to the MY Computer icon and right click it, click on the hardware tab, Device Manager, and go to network adapters and click on the plus sign. If you see a yellow "!" or marking, it's a good sign there is something wrong. Since you can't connect to the internet without blanking, how about you uninstall the device and restart Windows allowing it to re-detect. It may get you hooked up enough to find a driver or Windows may install one that will work and then through windows updates as many do, will give you an updated correct driver. You can give that a try, nothing to lose at this point.

Paul

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