Start the download again. When the downloader pops up to ask you to save or run, select save and look at where the file starts to download to on your computer. Find that folder and see if the file is there. If it's not, then it must not have downloaded.
It must be a pretty good sized file to take 9 hours to download. I couldn't check because that program is not at Download.com. This forum is for problems with downloads that actually come from the Download.com site.
If you have problems downloading from a different site, there's nothing anyone here can do about it. You will have to check with the site you are trying to download the file from. If you are still having problems downloading the file, I would check there first. If you don't get any help there, you can always create a new thread at CNET in the appropriate forum. This page has all the forums listed:
I hope you can find the answer to your problem.
Last night I downloaded 'NFL Headcoach demo' which I thought was headed for my 'downloads' folder, but it never appeared (it took 9 hours to download). I've looked in 'My Documents' with no success, and done a full pc search which showed nothing.
Does any one know where else I could look, or is it likely the download simply failed (I have Vista by the way).
I'd be be grateful for any help.