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NEWS - August 21, 2005 - US Customs hit by computer glitch

by Donna Buenaventura / August 21, 2005 12:57 AM PDT

A US Customs computer used to process international travelers entering the country unexpectedly shut down July 18, 2005, creating long lines of people waiting to pass through customs. Customs officials processed travelers by hand at New York airports, while Miami, ranked third in international passenger flow, dealt with queues of waiting travelers. Zachary Mann, spokesman for US Customs and Border Protection in southern Florida, said backup plans were put into effect and technicians had began fixing the system, but he had no information about the cause of the outage.
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