Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

newbie ?: can't drag Thunderbird icon to application folder

by terrizw Mar 24, 2009 6:46AM PDT

When I get to the step in the process where I'm supposed to drag the icon/program (in this case, Thunderbird) to the application folder, it won't let me. It lets me drag, but when I get over the application folder icon, I see a circle with a slash (i.e. "not here")

I have tried:
--deleting the application, download, etc. and starting over
--repairing permissions
--restarting

I had Thunderbird up and working, just had the "volume mounted" issue (icon showing up in the right of the desktop). I was trying to fix that...

New Macbook, OS X 10.5

Help!
Terri Z

Discussion is locked

2 Posts

- Collapse + Expand Details

- Collapse -

Think the DMG is not working well.

by mrmacfixit Forum moderator Mar 24, 2009 11:37AM PDT

the "volume mounted issue" is not an issue, it is how the thing is supposed to work.

Try this:
Open the application folder.
Double click the mounted volume.
Drag the Thunderbird icon, the color one, that you find inside the, now open, mounted volume directly into the open Application folder but do NOT drag it as described on the small window.
The one with the T'bird icon/another icon/Folder with an A on it.
Looks like that does not work and the application does not go anywhere.

Good luck
P

- Collapse -

it worked!

by terrizw Mar 25, 2009 12:16AM PDT

Thank you! I tried this and it seemed to work. I'll know for sure after I restart.

Appreciate the help!
Terri Z

Back to Mac OS forum