Just make the call and have them fix it.
Did you try to run it with the cover off? Too many wonder machines are running too hot.
I have a new (one month old) Velocity Micro PC 3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Windows XP Home Edition Service Pack 2 (build 2600)
and the system has been repeatedly shutting down so suddenly that no event logs are created, no warning, in a split second. The system is on a power strip protector and is unaffected.
Tech Support said to use system restore to an earlier date, but the only earlier date I had was the morning before the first crash: I had turned off System Restore while hunting down spyware. The next step in their ?solution? is do factory restore, wiping out everything. I am willing to do this if necessary, but I am in the middle of a huge project for work with deadlines looming. Does this sound to you like a software issue? It doesn?t to me, but I have been wrong many times: it seems to be power related, maybe overheating, ?
What would you do?