tem is dreadful; for example the character limit on the subject line is too short.
if I wasn't at home with a back back I would have never taken the time to struggle through leaving a comment and certainly not to leave this comment which required me to sign in for a second time(!?!)
the new feedback system is buggy: I'm on firefox and at first the log in wouldn't even show up. I had to shift reload the page a couple times; no idea why it finally let me log in. then when I left feedback, it thanked me but I can't find anywhere to read my or anyone else's feedback.
a bigger question is why cnet which has been around since what, 1995? has to outsource what should be a core competency and source of competitive advantage: your community and user generated comments. How stupid is your business team?
Dear CNET members,
I'm happy to announce a complete overhaul of our user comments system, which was previously known as TalkBack. This project has been in the works for several months, and we'd like to hear your feedback on this new system.
With this change, we've simplified the entire process for you to effortlessly submit comments on your favorite CNET articles, blogs, and features areas; but we've also made it easier for you to read comments made by your fellow CNET members.
My coworkers have put a lot of thought and effort into bringing you this new updated feature, so a big shout-out to them. We truly hope you enjoy this value-added experience as much as we enjoyed putting it together. Now that you've had a chance to check out the new user comments feature, collect your thoughts and tell us what you think. Whether you love it or hate it, you can be brutally honest with us. As key members of the CNET Community, it's your feedback that counts. This feature was built for your use, and we want to do our best to make it right for you. So, please speak up--we're all ears! Thank you all in advance for your feedback!
Enjoy!
-Lee Koo
CNET Community
(For people who are reaching this message from the CNET forums here are some links to check it out:
http://reviews.cnet.com/8301-3504_7-9803265-14.html
http://reviews.cnet.com/8301-3504_7-9802606-14.html)

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