More will come later.
Unplug all USB things. Shutdown and try again. What happens?
Went to logon today and the cursor is stuck. At one point I had the option to start in safe mode but chose another option instead. Now I can't do anything. There is some kind of instructional voice in the background...a sort of get aquainted thing. I can't figure out how to get it started in safe mode without the cursor working. Tried pressing f8 while pressing the ON button. HELP...not a techie!!!