TVs & Home Theaters forum

General discussion

New Toshiba HDTV - everything around edges is purple tinted?

by danbo / July 3, 2004 12:32 AM PDT

I just bought the Toshiba 30hf83. I am very disappointed in the color on this set. Everything on the screen to the right and left of the picture turn this purple tint. It happens with the cable box, DVDs, S-cables, Coaxial, Component cables. I have spent hours fooling around with the color settings but nothing seems to get rid of this purple tint. I turned off flesh tone and a lot of settings like see on other messages but this only seems to help a little.
This is so bad that if I watch CNN, for example, they scroll yellow text along the bottom of the screen. But on this tv it is yellow only in the middle 3 inches of the screen, the outer sides turn purple.

Should I keep fooling around with the color settings, or is this a sign something may be wrong with the tv? I had ordered this from amazon.com and I am waiting to see what they will do about this, though their website says that they do not take tvs of this size back. Any help would be appreciated!!!!

Discussion is locked
You are posting a reply to: New Toshiba HDTV - everything around edges is purple tinted?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: New Toshiba HDTV - everything around edges is purple tinted?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Warranty time.
by R. Proffitt Forum moderator / July 3, 2004 1:19 AM PDT

An out of adjustment set could do this. Some TVs suffer in shipping or "dropped" too hard and you seem to have a defect OR you have an external speaker too close.

Bob

Collapse -
Re: Warranty time.
by danbo / July 3, 2004 2:55 AM PDT
In reply to: Warranty time.

Thanks for the info. I do not have any speakers in the room, althought there is the cable box and replaytv unit in a shelf under the tv. But I do not think that could cause this. There is a TV repair store near my job and they said they are Toshiba certified repair place. They said that it should be covered under the warranty and to make an appointment. Do you think I should do that, or should I wait to hear from Amazon.com first?

Collapse -
Worth asking.
by R. Proffitt Forum moderator / July 3, 2004 3:34 AM PDT
In reply to: Re: Warranty time.

Some items are frieght free to be picked up and returned if defective. Yours sounds defective, but some TV tech would have to look.

Just noting that PC users are starting notice just how bad NTSC video is...

Bob

Collapse -
One more question, think I fixed most of it...
by danbo / July 4, 2004 12:07 AM PDT
In reply to: Warranty time.

Okay I feel really dumb now. Turns out there were speakers to a mini cd system inside the bottom of my entertainment center. I was looking for batteried this morning when I found them. Well as I moved them inside the bottom shelf, the purple seemed to move with it. So I have now removed the system from the entertainment center and the picture is a lot better. There is still one purple line, about one inch thick running up and down on the right side of the screen.

What else could cause this besides speakers? The only other thing in the cabinet is the vcr, replaytv, dvd and cable box. Could these cause it? I tried moving them but saw no change in the picture. Could my PC speakers on my desk 4 feet away cause this? Or could I have done permanent damage to the TV by having the other speaker nearby?

Once again, thanks for any help you can offer. I appreciate it.

Collapse -
Re: One more question, think I fixed most of it...
by R. Proffitt Forum moderator / July 4, 2004 12:25 AM PDT

The issue is that having the speakers close enough to cause distortion can magnetize the TV's "parts" and the issue will persist.

After you have the unit with about 2 foot clearance of magnetic fields and it still shows the issue, it's time to let them fix it.

Bob

Collapse -
Re: One more question, think I fixed most of it...
by danbo / July 4, 2004 4:23 AM PDT

Thanks I am going to bring it in for repair. Hopefully they can fix it.

So just to be certain, do you think the cable box and vcr are dangerous to the tv too? I do not see any distortion with them near the tv, but once I get this fixed I don't want to have this happend again.

It's weird to me, I have had my other tv in this unit for years with no problem, I guess digital tvs are more sensitive?

Collapse -
Any unit I've seen? No.
by R. Proffitt Forum moderator / July 4, 2004 2:21 PM PDT

Outside of one cable box which had an odd design with the transformer on the back that would demagnetize tapes (erase them!) I've yet to see any big influences. Even that unit wouldn't have the same effect as speakers.

Bob

Collapse -
Re: New Toshiba HDTV - everything around edges is purple tin
by AndrewM / July 17, 2004 11:41 AM PDT

I also bought the new TV 30HF83 in last month and I noticed something else. There are horizontal jerking lines on the screen. It is only noticeable (unless I use HD cable receiver) when I watch DVD or VCR using s-video or HD component video input. If I left only one device connected to TV the horizontal lines disappeared. I called Toshiba but they said something about interference and sent me to the local authorized Toshiba service. So there are more troubles with that TV model. By the way I bought TV set from Amazon.
Andrew

Collapse -
Broken toshiba regza puple lines
by mgg4591 / October 7, 2007 2:49 PM PDT

Hey, i got a 37 inch lcd toshiba regza tv. I bought it in july of this year and its been working fine with hd cable, but now i have purple lines going diagnoly and horizontally acroos the sreen flashing, kinda of like a grid.This is happening onto of the picture, so i still see the picture under the lines. Does anyone know what this is? I reset the tv setting to default, and tryed the cable and my xbox 360 on all inputs and i get the same puple lines. i have the tv plugged into a monster power protector strip, and the tv is never moved, so there is no physical damage, so how can this be? I got a 5 year warranty on the tv, so if i call they will replace it, but b4 going through that hassel, i just would like to know if there is a simple solution to this problem. Thanks.

Collapse -
(NT) The Jimi Hendrix edition comes with Purple Haze.
by NM_Bill / October 11, 2007 11:32 AM PDT
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?