TVs & Home Theaters forum

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New Toshiba HDTV - everything around edges is purple tinted?

by danbo / July 3, 2004 12:32 AM PDT

I just bought the Toshiba 30hf83. I am very disappointed in the color on this set. Everything on the screen to the right and left of the picture turn this purple tint. It happens with the cable box, DVDs, S-cables, Coaxial, Component cables. I have spent hours fooling around with the color settings but nothing seems to get rid of this purple tint. I turned off flesh tone and a lot of settings like see on other messages but this only seems to help a little.
This is so bad that if I watch CNN, for example, they scroll yellow text along the bottom of the screen. But on this tv it is yellow only in the middle 3 inches of the screen, the outer sides turn purple.

Should I keep fooling around with the color settings, or is this a sign something may be wrong with the tv? I had ordered this from and I am waiting to see what they will do about this, though their website says that they do not take tvs of this size back. Any help would be appreciated!!!!

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Warranty time.
by R. Proffitt Forum moderator / July 3, 2004 1:19 AM PDT

An out of adjustment set could do this. Some TVs suffer in shipping or "dropped" too hard and you seem to have a defect OR you have an external speaker too close.


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Re: Warranty time.
by danbo / July 3, 2004 2:55 AM PDT
In reply to: Warranty time.

Thanks for the info. I do not have any speakers in the room, althought there is the cable box and replaytv unit in a shelf under the tv. But I do not think that could cause this. There is a TV repair store near my job and they said they are Toshiba certified repair place. They said that it should be covered under the warranty and to make an appointment. Do you think I should do that, or should I wait to hear from first?

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Worth asking.
by R. Proffitt Forum moderator / July 3, 2004 3:34 AM PDT
In reply to: Re: Warranty time.

Some items are frieght free to be picked up and returned if defective. Yours sounds defective, but some TV tech would have to look.

Just noting that PC users are starting notice just how bad NTSC video is...


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One more question, think I fixed most of it...
by danbo / July 4, 2004 12:07 AM PDT
In reply to: Warranty time.

Okay I feel really dumb now. Turns out there were speakers to a mini cd system inside the bottom of my entertainment center. I was looking for batteried this morning when I found them. Well as I moved them inside the bottom shelf, the purple seemed to move with it. So I have now removed the system from the entertainment center and the picture is a lot better. There is still one purple line, about one inch thick running up and down on the right side of the screen.

What else could cause this besides speakers? The only other thing in the cabinet is the vcr, replaytv, dvd and cable box. Could these cause it? I tried moving them but saw no change in the picture. Could my PC speakers on my desk 4 feet away cause this? Or could I have done permanent damage to the TV by having the other speaker nearby?

Once again, thanks for any help you can offer. I appreciate it.

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Re: One more question, think I fixed most of it...
by R. Proffitt Forum moderator / July 4, 2004 12:25 AM PDT

The issue is that having the speakers close enough to cause distortion can magnetize the TV's "parts" and the issue will persist.

After you have the unit with about 2 foot clearance of magnetic fields and it still shows the issue, it's time to let them fix it.


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Re: One more question, think I fixed most of it...
by danbo / July 4, 2004 4:23 AM PDT

Thanks I am going to bring it in for repair. Hopefully they can fix it.

So just to be certain, do you think the cable box and vcr are dangerous to the tv too? I do not see any distortion with them near the tv, but once I get this fixed I don't want to have this happend again.

It's weird to me, I have had my other tv in this unit for years with no problem, I guess digital tvs are more sensitive?

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Any unit I've seen? No.
by R. Proffitt Forum moderator / July 4, 2004 2:21 PM PDT

Outside of one cable box which had an odd design with the transformer on the back that would demagnetize tapes (erase them!) I've yet to see any big influences. Even that unit wouldn't have the same effect as speakers.


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Re: New Toshiba HDTV - everything around edges is purple tin
by AndrewM / July 17, 2004 11:41 AM PDT

I also bought the new TV 30HF83 in last month and I noticed something else. There are horizontal jerking lines on the screen. It is only noticeable (unless I use HD cable receiver) when I watch DVD or VCR using s-video or HD component video input. If I left only one device connected to TV the horizontal lines disappeared. I called Toshiba but they said something about interference and sent me to the local authorized Toshiba service. So there are more troubles with that TV model. By the way I bought TV set from Amazon.

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Broken toshiba regza puple lines
by mgg4591 / October 7, 2007 2:49 PM PDT

Hey, i got a 37 inch lcd toshiba regza tv. I bought it in july of this year and its been working fine with hd cable, but now i have purple lines going diagnoly and horizontally acroos the sreen flashing, kinda of like a grid.This is happening onto of the picture, so i still see the picture under the lines. Does anyone know what this is? I reset the tv setting to default, and tryed the cable and my xbox 360 on all inputs and i get the same puple lines. i have the tv plugged into a monster power protector strip, and the tv is never moved, so there is no physical damage, so how can this be? I got a 5 year warranty on the tv, so if i call they will replace it, but b4 going through that hassel, i just would like to know if there is a simple solution to this problem. Thanks.

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(NT) The Jimi Hendrix edition comes with Purple Haze.
by NM_Bill / October 11, 2007 11:32 AM PDT
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