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Question

new sound card issues

Hi, Ive just installed a Creative Sound Blaster Audigy sound card in my Hp xw8600 . I am getting no sound out the front headphones jack or the single computer speaker in the case. I think my on board sound had a blown channel. machine has 2 xeon processors 2.67 ghz, 16 gig ram running windows 7 64 bit OS. maybe I dont have the right sound card for this machine? contacted newegg and showed my slots to them and said I needed PCI card. So I put it in the only slot it would fit ( the very bottom slot). but slot was bigger than card ??? none of the other available slots PCI e slots didnt appear to match up to any cards that they are selling. device mgr. shows device installed and working.

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Clarification Request
When I install sound cards

In reply to: new sound card issues

I don't wire them into the front jacks so for my rigs, normal. The sound should be fine out of the sound card's own jacks.

All Answers

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Answer
You should have received a

In reply to: new sound card issues

drivers DVD with the sound card. If it shows in the device manager i would right click and go to properties and update drivers. If that doesn't work just delete the device in the Device Manager and then click search for new hardware. It should find the device and install the drivers. I had an issue with my Surface Book and the Pen. The screen would recognize my Pen so i kept trying to connect it with bluetooth and it would connect but the pen still didn't work. So i went into device manager and deleted under bluetooth devices - Surface Pen and then clicked search for new hardware and the Pen started working.

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No driver will wire the front ports to the new sound card.

In reply to: You should have received a

Maybe in the future but not yet.

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Answer
Reply

In reply to: new sound card issues

Could be damaged sound card or defective hardware.

If i were you, here is what i would do
1. reinstall the drivers for my sound card, if that didn't work
2. would reinstall my OS, if that didn't work
3. Contact support and tell them you had reinstalled os and drivers and problem is still occurring, Tell them you are sure that there is problem in sound card and not the hardware.
4. Changing hardware would be the last of options.

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Answer
It's a physical hookup

In reply to: new sound card issues

You have onboard sound? The wires that are there may be used to attach the front headphone jack, if that's what you are wanting. Check your manual for the Audio jumper on the motherboard. If the sound card provides pins for the front, then that's what you'd use to connect to them.

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I agreed with James all the way.

In reply to: It's a physical hookup

It's a wire connection from the motherboard to the front jacks. If the sound works ok everywhere except the front then it's hardware...unless things have changed now, because that's how it was for the last 60 years.

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