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Samsung forum

General discussion

New Samsung TV/Monitor, please, really need help.

by cerektus / January 26, 2011 7:05 AM PST

Hello guys. I'm Thomas, and this is my problem:

I received my Samsung P2370HD TV/Monitor (still not entirely sure what it is, I guess both) today. But everything, all the menus and stuff are very weird. Not just foreign languages, simply numbers, or Greek mixed with some Russian and German (making it impossible to understand, even for someone that speaks all three languages). I tried changing the language, resulting in different mixtures of languages, or Russian mixed with numbers, for example.

Why does it do this? Also tried resetting, didn't change anything at all

Thanks in advance!
~Thomas.

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Bump?
by cerektus / January 26, 2011 4:22 PM PST

...Bump? It still isn't fixed :(.

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New Samsung TV/Monitor, please, really need help.
by Samsung_Monitor_PC Samsung staff / January 31, 2011 12:11 AM PST

cerektus:

I am sorry to hear that you are having problems with your new Samsung P2370HD.

To better address your issue and to walk you through a possible solution, please contact Samsung Customer Support toll-free at 1-800-726-7864, or visit www.samsung.com/us/support/ for Live Chat, e-mail, and Twitter support options.

Samsung_Monitor_PC

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