What country is it set to?
I just picked this machine from Staples and am having one small issue
The += key is swapped with the _- key. I dont know if this a BIOS issue or manufacturing issue.
I called Samsung and the Tech tried to help but offered to do a full reinstall but I declined. not that big of a deal. Other than that the machine is awesome and probably the best net book/ultra book for the $$ i have seen. Just wondering if anyone else is having this problem.