new Samsung crystal air surround system. no sound

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Question

new Samsung crystal air surround system. no sound

by JNLV Dec 8, 2012 10:34AM PST

I am setting up a new Samsung surround system and am getting no sound through the speakers. the main unit read "D-in" and not "ID set" as the instructions indicate.

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Samsung_HD_Tech · Answer 1 · Dec 10, 2012 5:06AM PST

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Re: new Samsung crystal air surround system. no sound

by Samsung_HD_Tech Samsung staff Dec 10, 2012 5:06AM PST

Hi JNLV,

I'm very sorry to hear that has happened, and I apologize for any inconvenience this may have caused you. In order for me to help you most accurately, please provide the complete model code for this device.

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new Samsung crystal air surround system. no sound

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