Computer Help forum

Question

New PC build wont turn on monitor when connected

I have recently built a PC with the following components:

-ASUS STRXX B350 -F Motherboard
-EVGA 500W Power Supply
-msi R7 250 2gb
-AMD RYZEN 3 1200
-Samsung 250gb SSD
-crucial 4gb RAM

I've gotten the PC to turn on, and every fan and device turns on except for the GPU, the fan of which won't move. The monitor doesn't turn on when plugged into the GPU or the motherboard itself, and I have no idea what to do. What could be the problem?
I've tried it with and without the graphics card, and with HDMI and VGA cables.

Discussion is locked
You are posting a reply to: New PC build wont turn on monitor when connected
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: New PC build wont turn on monitor when connected
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Monitor

In reply to: New PC build wont turn on monitor when connected

How is it you were able to plug the monitor into the mobo?

Collapse -
HDMI

In reply to: Monitor

I used an HDMI cable to connect it.

Collapse -
Link

In reply to: HDMI

Provide a link to the mobo you have.

Collapse -
Link

In reply to: Link

Collapse -
OK

In reply to: Link

Your ryzen does not have an igp so the monitor ports on the mobo won't function.

So now your back to the video card.

Do you have some old video card you can plug in just to see if you get some display to the monitor?

Collapse -
Graphics card

In reply to: OK

I don't have one that's compatible.

Collapse -
Unfortunately

In reply to: Graphics card

With pc's you need to have spare parts so you can swap things around to try and make sense out of a problem.

Otherwise your left with making a best guess.

Collapse -
heck

In reply to: Unfortunately

I'm probably going to try to return it and get a new one to see if the problem persists.

Collapse -
Motherboard HDMI rarely works on Ryzens. Here's why.

In reply to: HDMI

The Ryzen models I see don't have the onboard video like the A series (AKA the APU series) so for the Ryzen we plug into the video card.

Collapse -
As expected.

In reply to: Motherboard HDMI rarely works on Ryzens. Here's why.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GRAMMYS 2019

Here's Everything to Know About the 2019 Grammys

Find out how to watch the Grammy Awards if you don't have cable and more.