Question

New PC booting issues

Jun 27, 2018 9:49AM PDT

I've recently bought a new pc build:
AMD Ryzen 1800x
Cryorig H7 Heatsink
Asus Rog Strix x370-f gaming mobo
Ripjaw 16gb DDR4

& swapped in some of my old parts:
EVGA 650BQ Power Supply
Geforce GTX (Titan X GPU)
& my Hard Drives.

I was told i should be able to boot to my SSD with the old OS perfectly fine & not have to reformat first.
After i finished putting everything together into the new case & tried to start it up it powered on and flashed the mobo logo with boot options, then the screen goes black with a flashing underscore in the corner and restarts. I've went into bios and specified my SSD as the primary boot option (the mobo detects both of my ssd's, even specifies brand/capacity/partition), and the same issue occurred. I've tried to boot straight to my brothers SSD instead and it came up "Boot MGR missing. CTRL+ALT+DLT to restart", which i guess is something that happens to him on his normal pc when his motherboard doesn't recognize one of his HD's, which leads me to believe it's something with my SSD. So then i backed up important contents, setup a Windows install drive (USB) & tried to boot from that. All seems to go well until i get to the windows screen where the repair/install options are & then my keyboard and mouse won't work. (Keyboard seems to lose power as the backlight goes out, and the mouse is still lit up but not showing up on the screen).

Any ideas on where to go from here? I'm a digital artist, and being without a proper workstation is costing me time & money.

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Comments
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Answer
Windows doesn't like such changes.
Jun 27, 2018 10:05AM PDT

So you should not be able to boot up your old OS. This can be a big problem for folk that want to move to a new PC and pick where they left off.

Nothing seems wrong about what happened. It's a common complaint about Windows. It just doesn't handle such moves.

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PS. Just so you know.
Jun 27, 2018 10:21AM PDT

"Repairing" the OS on the boot drive can result in a total wipe out of the data on that drive.

Since folk today know that backups are not optional, this won't hurt much if you try. That is, your stuff would be on your backups.

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Thanks
Jun 27, 2018 10:24AM PDT

Appreciate the quick reply. I'm prepared to reformat my drive, but like i said; seems to lose control of the mouse when the windows installation screen loads in from the flash drive boot

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Try BIOS legacy settings.
Jun 27, 2018 10:32AM PDT

I don't have the product manual but it's something I try along with rear non-blue ports.

Be sure to have all drives you don't want wiped out unplugged during repair and install attempts.

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Asus ROG secure-erase?
Jun 27, 2018 10:56AM PDT

I see an option in my bios to secure erase my drive, but it also says Frozen & that I'd need to ensure that my ssd is compatible, otherwise it may render it unusable. I've sesrched the web for compatible SSD's & couldn't find much. I've heard the Sandisk Ultra Plus is compatible, but mine just stuffs Sandisk Solid State Drive (not Ultra Plus)

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Nothing I use. Why?
Jun 27, 2018 11:00AM PDT

Because I'm installing a new OS I don't need to secure-erase.

Again, nothing I need to use, ever. Your issues point to motherboard issues or the usual front port failures I've run into.

That said, once in a while a client will ask Why? Sorry folk, it's a Microsoft thing. They don't have drivers built into the OS installer for everything so this happens. It's that simple.

This is also where the motherboard and PC makers tend to not write much. Why should they and scare away buyers?

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Answer
That KEYBOARD ISSUE.
Jun 27, 2018 10:25AM PDT

Be sure the keyboard is on the motherboard rear USB ports. Avoid BLUE colored ports.
Get to the BIOS and see if any Legacy USB options are available.

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I've tried it all
Jun 27, 2018 10:33AM PDT

Keyboard and mouse work perfectly fine until i click enter on install. Then my keyboards backlight even goes out. I've tried plugging it into all 11 different usbs and it starts to light up on each one when i get almost half way into the slot then goes black when it plugs all the way in. The flash with the install is plugged into a usb 3.0 in them front of the case and seems to work fine.

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You are free to disagree
Jun 27, 2018 10:54AM PDT

But I've found front USB ports to be the source of many issues. I won't use them. I won't debate this either.

As it stands you have to talk to the motherboard maker about why this happens.

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