Question

New motherboard - don't recognize ethernet cable

Hi guys, I bought new motherboard Z97M Pro 4. I installed all drivers and chipset. I even tried to reinstall the network driver but still without any success... When I try windows repair it says that I haven't my ethernet cable plugged but I have. The cable blinks from time to time but that's all. On my modem the diode with 10/100M is blinking once like every 10 seconds but that's all. When I plug the same cable into my laptop it works fine and the diode on my modem is constantly blinking. I really hope that someone will be able to help me with this. Sorry for my english and if I forget some informations. Thank you guys

Discussion is locked
Follow
Reply to: New motherboard - don't recognize ethernet cable
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: New motherboard - don't recognize ethernet cable
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
One more test.

Does it work with say a Live OS CD/DVD/USB? There are so many that boot and run. I use Linux Mint, Puppy and TAILS for such testing.

- Collapse -
re:R.Proffitt

You mean the drivers? I tried both from cd and from the manufacture site... None is working. In the right lower corner on the network icon is red cross and from time to time the blue loading circle appears like it tries to connect but then there is the red cross again.

- Collapse -
Since you didn't test it with other OSes

We have to move to it's a defective board. Or the Ethernet is disabled in the BIOS.

- Collapse -
..

Nope I checked the bios and it's enabled. Man that's bad. So much more work with the reclamation...

- Collapse -
What extra work?

One of your best tools to sniff out hardware and other issues is a bootable OS from CD/DVD/USB.

There is something else that could be in play. That is, a few router/switches don't work when you move a cable over. You have to power down/up the router or switch.

Then again, is this a handmade cable? Is it a crossover or normal?

- Collapse -
..

It's normal cable bought with modem long time ago but I am sure it's functional. Is it possible that this motherboard supports only crossover cables?

- Collapse -
Maybe. I didn't find the router model

So I can't check out if the ports are autoMDX or such.

I'd reboot that when moving to the next device.

- Collapse -
..

Rebooting didn't help. Model of my modem is Zyxel prestige 600ADSL.

- Collapse -
That's the series, not the model.
- Collapse -
model

Ah sorry. Model is zyxel prestige 660ru-t3

- Collapse -
Link shows it's just a modem.
- Collapse -
Ok so the driver has been install but...

lets take a look in device manager...it looks ok? If it looks ok then the next thing would be "network and internet" -> "network and sharing"..I believe there is trouble shooting there. Good luck.

- Collapse -
Re:Oldartq

In device manager everything is as it should be. I tried troubleshooting and it says to connect ethernet cable which is connected.

- Collapse -
Since this is new,

maybe it needs to be sync with the router. Is the a button on this router?

- Collapse -
Answer
Please try a different CAT cable

CNET Forums