MacBooks forum

Question

New Macbook pro Pro--now applications not working

by auntkalei / January 3, 2012 2:54 PM PST

I just got a Macbookpro with the accompanying updates. Also bought Microsoft office 2011. Had everything transferred to my new computer from my previous Macbookpro. I have been all over the internet and have solved some problems, but still can't open Microsoft Office, iTunes has missing songs...they show up listed, but when clicked on, they say that the file cannot be located.I have tried to download backup from Backblaze, but am still missing songs. I have done the disc repair thing, redownloaded Lion and I-tunes.....
I expect there are other things not working too, but these are the ones I have noticed so far...and can't seem to solve after several days research and numerous attempts.

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All Answers

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Answer
(NT) Was power lost while it was in use?
by R. Proffitt Forum moderator / January 4, 2012 12:49 AM PST
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New Macbook Pro applications not working....
by auntkalei / January 4, 2012 9:06 AM PST

Not that I can put my finger on.

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Answer
Why I asked.
by R. Proffitt Forum moderator / January 4, 2012 9:14 AM PST

I had read http://forums.cnet.com/7723-21565_102-552205/macbook-wont-boot-up-after-an-improper-shut-down/?tag=contentBody;threadListing and the user names sounded the same.

I'd tackle the issues one by one.

The Microsoft Office one is likely to be the easy one to fix since it was just purchased. Call Microsoft and see what they say. If it never runs, you get a full refund and they don't want that.

The missing songs are typical when folk have stuff transferred. Find one and see if it's some odd name and then go look on the old machine.

I've never used backblaze so let's see if anyone complains -> http://getsatisfaction.com/backblaze/topics/backblaze_lost_my_data among others so let's hope you had another backup.
Bob

PS. I have no messages or clues to work with here. Tell more.

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New Macbook Pro-and applications now not working.
by auntkalei / January 4, 2012 12:46 PM PST
In reply to: Why I asked.

You know, I am not sure if I can tell you all that happened. I did start with having my computer not able to open....and went on line on my old one and did a bunch of secret stuff...commands at the terminal, reloading MacOs, etc. I'm sorry I can't tell you specifically what I did, but since I don't have a lot of knowledge about computers and systems, etc. I look stuff up for what to do, and try that. I did get the computer working again...

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Ahh. The Microsoft Trials.
by R. Proffitt Forum moderator / January 4, 2012 12:50 PM PST

On apple or PC I find myself uninstalling or removing those then installing the new one. After this many years I can't answer why I get to do that!

Good luck with the Office.
Bob

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Somewhere in the MS Office folder,
by mrmacfixit Forum moderator / January 4, 2012 9:06 PM PST

you "should" find an uninstaller application.

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