This machine is under warranty. Call them again and this time get a case number. Keep calling them, quoting the case number, until the problem is either fixed or you have a replacement machine.
I am a touch unlucky with Apple lap tops.
I bought an iBook G4 14" some years ago but its Combo drive never recorded CDs. It still works doing all the other things .
Last week I bought Macbook 2,1,Intel Core 2 Duo,2GHz, 1 GB Ram, Bus speed 667MHz, OS.X.4.9 from Canada. I used it there and I used it in USA for a day or two and I used it at home in UK for a few days without any problems.
When I got home I powered it , it asked me if I wanted to (home wireless network D-link router) connect to my wireless network. I clicked yes and it connected straight away. That continue for three or four days. This morning I powered it but it would not recognise any signal. I used my iBook G4 to connect to my network. There was no problem.
Whatever I did, it did not work.
I got in touch with the Apple people (have 90 days telephone support) A very knowledgeable product expert helped and helped me to go to HD-Mac ofs-select Destination Disc-Options-Archive install-preserve user&Network settings.
I deleted Airpot and an other file from the software.
He advised me to put the Software disc 1 (C key pressed) to install the software. After it finished it required me to put Disc 2 as well.I did that and loaded it.
It was expected that once done the Macbook will behave and I shall be able to get it on line.
I am afraid non of it came to pass. It was back to where I was . While I am using my iBook for sending this message and the D-Link router isworking great, it is not availabe on my MacBook.
i. I used the MacBook the night before, there were no problems.I normally switched it off as I normally do. It did not connect in the morning , as it did before.
ii. There was saving capacity: 74.27 MB, now it is 45.74GB. What happened to all that capacity?
Any help will be appreciated. It is very disappointing to see the new toy go dysfunctional when it was going so well. Is there some conceivable reason why it should not do what it was doing so well a few hours before, without any thing happening to it!