Since the seller and LG don't know and I can't see the full model number so I can't look into this my solution is to change the router password to be lowercase letters.
Hi We have just bought an LG tv 43 inch 4Kand have got the tv working from the sky box but when my husband tried to put in the password from the Router which is captial letters we couldnt put this into the LG internet connection process. Unsure if it was because it was only lower case would this make a difference and if so how do we get the keyboard to do Uppercase everything works fine Sky tv new sony dvd player

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