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New laptop painfully slow

by Jacobfitz / February 2, 2018 11:16 AM PST

My acer aspire E 15 laptop with a freshly installed windows 10 and fully updated is painfully slow and freezes regularly when doing basic things like browsing the internet or files, the disk usage is constantly at 100% and I’ve tried lots of things to fix this. What confuses me most is that my 10 year old acer laptop that I got for roughly the same price runs 10x faster even though it’s packed full of bloatware and probably viruses. Any tips for how I could go about fixing it?

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Clarification Request
Have You checked out the
by itsdigger / February 3, 2018 5:31 PM PST

All Answers

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The clue may be freshly installed.
by R. Proffitt Forum moderator / February 2, 2018 11:28 AM PST
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Laptop slow ?
by pc-clinic / February 2, 2018 10:06 PM PST

Check how much ram it has .. win 10 needs a minimum of 4gb .. most laptops sold with only 2gb to keep the price down.

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Say what? As a test, installed W10 on 512MG RAM.
by R. Proffitt Forum moderator / February 3, 2018 8:23 AM PST
In reply to: Laptop slow ?

It was a 2006 Dell Inspiron e1505. The HDD was toast so a cheap 120GB SSD was put in. W10 booted in 45 seconds and got a web page result in.... 45 seconds. We found a cheap upgrade to 1GB RAM and the boot time to when a web page loaded was about 30 seconds.

To me this is proof you don't need a lot of RAM to install or run W10.

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How did it perform in factiry spec?
by Zouch / February 3, 2018 8:19 AM PST

I'm assuming the "New" in your title line is new as in ex-factory and not as in new to you. If that isn't the case, this likely won't help.

Your freshly installed Windows 10 implies that it had something else when you got it, maybe an earlier Win10 or Win7 perhaps. No matter, how did the machine perform at the original ex-factory spec? Better or worse than now? If it was brand new and performing badly on ex-factory spec, you might want to look a a warranty replacement. Whatever you pay for a machine, you don't expect it to behave as you describe.

The 100% disk busy is a concern, even allowing for the slow disk fitted as standard. A solid state drive would probably improve things but the other problems you have suggest a deeper cause.

As Bob says, do make sure your have the manufacturer's drivers installed, not Microsoft's generic ones. Also disable any Acer "enhancements" that start automatically at boot time and if that helps and you don't use them, consider uninstalling them completely.

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How to Check What Is Causing the 100% Disk Usage
by gaucherre / February 3, 2018 5:13 PM PST

Right-click on the taskbar and select Task Manager. If the Task Manager window shows very little, click on More Details in the bottom left corner of the window. This should enlarge the window and show several tabs or columns labeled CPU, Memory, Disk, and Network. If you click on the word Disk it will arrange the apps / processes (listed on the left) so that the ones using the most Disk are at the top of the list. You can also click on any of the other column headings to see what's using the most CPU or Memory or Network.
Click on the name of the app or process using a lot of Disk and then click on End (or End Task), and see what happens. You may report back here with the results. Also, it would be useful to know exactly which hard drive you have.

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