New Internal Blu-ray player/burner won't play Blu-ray movies

Mar 10, 2020 9:54AM PDT

I apologies if this has been asked before, but couldn't find this exact problem.
I installed a Blu-ray player/burner in a computer for my granddaughter to watch Blu-ray movies on her Dell computer. The installation was no problem and the computer sees it as a BD player.
Have tried Nero Blu-ray player which says "cannot play this media" VLC says "Your input cannot be opened". Leawo will play it, but so pixelated it can't be watched, but the sound is fine. All DVD movies play fine.
The computer originally had Windows 7 on it, but was updated to Windows 10 when the freebee was in effect if that makes a difference. There is no graphics card installed. It is using VGA video input.

Any advise would be very much appreciated.
Thank you

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So the BD did play.
Mar 10, 2020 10:51AM PDT

Just the player software isn't kind enough to ignore that VGA limitation. (What? Keep reading.)

I have yet to hear/read that VLC Player can play BluRay (BR or BD for short.) So that's a dead end. Leawo is free so you can't expect much.

-> VGA is going to be a BRICK WALL since no player I know of will deliver HD video over this old UNPROTECTED video link. You can proceed to complain but it is NOT SUPPORTED.

Again, only protected video links like HDMI and DisplayPort would be expected to play HD content off BD media. While this is well discussed I can't write this over and over so again, feel free to complain but that's about all I expect as folk have complained at length about this.

Post was last edited on March 10, 2020 10:52 AM PDT

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Thanks Bob
Mar 10, 2020 11:01AM PDT

That's what I was thinking, but just wasn't sure.
The computer does have HDMI out, but her monitor doesn't have a HDMI port so will get her one that does.
Thank you.

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Before you get a new monitor.
Mar 10, 2020 12:48PM PDT

You should test it with some HDTV which has HDMI.

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Thanks again.
Mar 10, 2020 2:46PM PDT

Will do that.

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