Question

New IMAC 27 cannot network access Dell workstation using Win

Neither Apple Support nor Dell Gold Support can diagnose problem. Gigabit network linking both machines and two other Dell machines. IMAC can "see" two Dell machines' files but not high-end T7500 work station running Windows 8.

Discussion is locked
Follow
Reply to: New IMAC 27 cannot network access Dell workstation using Win
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: New IMAC 27 cannot network access Dell workstation using Win
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
I think that's right.

Windows 8 networking changed a lot. Gone are some simple shares and the version of Windows 8 matters now.

There are too many reasons for this to fail such as the firewall in the router or any of the computers. I'm finding new consumers that will not turn off the router firewall so we have to tell them it doesn't work and show them it working on our router (if they pay!) where we turned it off.

This may be good news for tech support companies.
Bob

- Collapse -
IMAC 27 cannot network access Dell workstation with Win 8

Interesting! Are you saying versions of Win 8 matter? I think I have the latest, but will check! Another Win 8 PC will connect. I;ll check its version, too. I have tried setting a new "rule" in the PC's firewall, but do not know how.

- Collapse -
When setting it up the first time.

You have a lot to check. Firewalls, shares (I didn't read you have a network share) and more.

You can try the network share wizard but I have so little detail here that all I can do is nod.
Bob

- Collapse -
PS. Just to cover a basic item.

Unless there's a share, it is not seen. There are a few folk that will want to correct me that there is a way to get a PC to be seen without a share but that's not called for. Why should a PC be seen on a network if it has nothing to say?
Bob

- Collapse -
MAC can't see Dell T 7500

Yes,many shares on Dell T7500 Workstation. They work over gigabit network with four other PCs using XP, Win 7, and Win 8 -- but not the new IMAC.

Haven't tried removing firewall from router-- if it exisdts -- but why bshould that interfere with T7500 64 bit Win 8 Pro when it doesn't interfere with anoth Dell PC with same Win 8 PRO version?

- Collapse -
More info

I should add that from Dell workstation T 7500 I can see over LAN the new imac 27 and its files, BUT the reverse does not prove true. From the imac I cannot see the shared files or even detect the Dell T 7500.

- Collapse -
Sorry I think I can't help.

I noted a common setting I change and rather than spend a few minutes testing it, I read this.

Sorry but this is a discussion and I'll share what I run into and what I do but at no time have I written this will fix it.

I see that this is unacceptable and you need to have Microsoft and Apple fix this for you.
Bob

CNET Forums