Computer Help forum

Question

New HDD on laptop, problem installing windows.

by RealRoss / October 14, 2015 10:18 AM PDT

I recently purchased

http://www.amazon.co.uk/gp/product/B00CNVA2BQ?psc=1&redirect=true&ref_=oh_aui_detailpage_o04_s00

as a replacement drive for my laptop as my previous one had gone bust.

After inserting it and attempting to install windows 7 from a cd i recieved the error

“Windows Setup could not configure Windows on this computer’s hardware”

finding an online suggestion i did the following:

"At the first error hit SHIFT F10
Type -
Cd..
Cd..
Cd c:\windows\system32\oobe
Msoobe"

which allowed me to install. But when using windows multiple programs were having problems installing or running. Including being unable to update my graphics drivers or install .net framework v4.0

Realising i may have made a mistake i attempted to reinstall windows. But now i believe i have made things worse. i am now stuck on system recovery options with repair not working. I want to wipe the HDD and start again from scratch. I have read that i may need to install a driver to allow this hdd to be compatible with my copy of windows 7. 64 bit. An intel raid driver?

If it is indeed the best option how do i go about wiping it all and starting again, then what drivers do i need to allow my HD to be compatable and how do i install them when the error presents itself. I have spend many hours researching and attempting to fix it but i am close to giving up. If anybody has any suggestions it would be greatly appreciated.

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Clarification Request
A few things.
by R. Proffitt Forum moderator / October 14, 2015 4:49 PM PDT

Since Windows 7 doesn't come on CD I take it you meant DVD. If not, tell how you fit 7 on a CD.

The error message is typical if one formats a drive prior to installing 7. Blank the drive, leave it with no partitions and try again.

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Clarification Request
ADVANCE FORMAT HDD REQUIRED UPADATED STORAGE DEVICE DRIVER
by mauricemyl / October 21, 2015 4:17 AM PDT

Hi RealRoss,

Came across your posting a bit late but just a couple of points.

From your description, I presume you were using a System Recovery Media shipped by the OEM or created in a DVD/CDs from the laptop as backup recovery upon first use.
When replacing the old internal hard disk with the new replacement hdd, the hidden partition was not copied/cloned to the new hard disk.

Instead the re-installation of Windows 7 on the new hdd is by booting the System Recovery Media i.e DVD/CDs via the DVD drive.

It seems to me you were able to complete the re-installation via the method you described but the factory restored Windows 7 has errors/problems.

A possible issue here is that the replacement hdd is actually an Advance Format 5.2e hdd which you have upgraded from a legacy 5.2b hdd and your system
now requires an updated storage device driver (e.g. Intel Rapid Storage Device Driver) to run the 5.2-emulation firmware of your new hdd.

Re : https://en.wikipedia.org/wiki/Advanced_Format
http://knowledge.seagate.com/articles/en_US/FAQ/218571en?language=en_US
https://support.microsoft.com/en-us/kb/2510009
http://www.dell.com/support/article/us/en/19/SLN289850/EN
http://www.cnet.com/forums/discussions/problems-with-windows-after-pc-restore-638176/

Depending on your OEM, you should be able to get the latest storage device driver (e.g. Intel Rapid Storage Technology (RST) driver v9.6 and above) from them and install it in your system to see whether all functions of Windows 7 OS is back to normal.

Hope this info is helpful.

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(NT) EDIT : TYPO - Advance Format 512e HDD
by mauricemyl / October 21, 2015 6:23 AM PDT

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