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new hard drive

by dbyrd44 / May 6, 2010 10:29 PM PDT

i have installed a new hard drive in my dell insprion 1520. I took out a 60gb and i installed a 500gb it will not load the restore disk that came from dell i also tryed to install window 7 any hint i got an error code error code 0f00.065d when i ran a test

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error code 0f00:065d msg disk - dst self-test read error.
by R. Proffitt Forum moderator / May 6, 2010 11:53 PM PDT
In reply to: new hard drive

That's not good. Try another drive and this time stick to drive sizes Dell shipped that model with.
Bob

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i want a bigger one
by dbyrd44 / May 7, 2010 12:32 AM PDT

but i want a larger drive my old one was 6ogb and it was full

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Ask Dell
by R. Proffitt Forum moderator / May 7, 2010 1:53 AM PDT
In reply to: i want a bigger one

What the largest supported size is. Your post is too light on details for me to look into this. Remember this is all volunteer so you get to help as much as possible.

The error code is telling. And not a good sign.
Bob

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big one
by dbyrd44 / May 7, 2010 3:32 AM PDT
In reply to: Ask Dell

i am not sure about what the biggest size it can support how can i tell that? if i can call dell can they help me? i have been trying for a week to install the hard drive with no luck. i have it package up to send back to have them test the hard drive and then go from there.

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How I figure it out.
by R. Proffitt Forum moderator / May 7, 2010 3:34 AM PDT
In reply to: big one

I look to see what Dell offered with that machine. I also look to BIOS versions and read what they fixed in those versions.

There's plenty for you to do.
Bob

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where do i look
by dbyrd44 / May 7, 2010 7:00 AM PDT
In reply to: How I figure it out.

Bob can you tell me where i look for that help

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Let's ask this.
by R. Proffitt Forum moderator / May 7, 2010 11:42 PM PDT
In reply to: where do i look

Did you try google and ask

What is the largest drive I can put into (your make and model)?

I didn't read where you are doing this. I know this sounds terrible but there are no paid staff here so you get to do all the work. If you are lucky then someone might give an answer and you are done. But mostly the answers are about how you would find the answer yourself or about the usual of malware, and so on.
Bob

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Check with Dell support
by Willy / May 7, 2010 12:17 PM PDT
In reply to: new hard drive

Visit the Dell support website and navigate until you find the Dell model#. Look at the bios level, if you need it, get it and update. The update *may* include handling larger HDs as the system becomes capable of such installs. I do suggest you install the old HD back in and check during the boot-up if you can launch your CD recovery disc. If not, be sure to check bios that the CD drive is the 1st boot-up device. If that works out and hopefully any bios update has been done, NOW install the new HD. Boot-up to use the recovery and see if that works now. If not, verify you have the HD jumper set correctly. READ THE MANUAL the for the new HD. If no manual, visit that HD maker support website for that HD model# and find it. If nothing works and all checks out proper for setup, then the laptop simply doesn't support that large of a HD install. It may support a larger HD but not a 500gb one, that's why you need to verify at Dell support. Sometimes checking the Dell upgrades if offered and/or any Dell compatible vendor website. This very much a laptop issue and the older the laptop the more likely the cause, of non-install.

tada -----Willy Happy

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Good and bad news.
by R. Proffitt Forum moderator / May 8, 2010 2:05 AM PDT
In reply to: new hard drive
http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=17167&libid=41&releaseid=R217232&vercnt=1&formatcnt=0&SystemID=INS_PNT_PM_1520&servicetag=&os=WW1&osl=EN&catid=-1&dateid=-1&typeid=-1&formatid=-1&impid=-1&checkFormat=true

"Hard-Drive
R217232.exe
Description: This file contains a compressed (or zipped) set of files. Download the file to a folder on your hard drive, and then run (double-click) it to unzip the set of files. Follow the instructions to complete the installation. "

It appears that not all 500GB drives work with this model. Dell issued updated hard drive FIRMWARE.

Which brings us back to self support issues. Are you sure your hard drive has it's latest firmware?
Bob

PS. The good news is this model seems to support 500GB SATA drives. The bad news is that hard drive firmware may have to be current and that the drive must be known to work with this laptop.
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hard drive
by dbyrd44 / May 10, 2010 12:19 PM PDT
In reply to: Good and bad news.

i went to dell today and update my bios and also made sure my hard drive is the one that i need and they sell the actually hard drive i have. I also downed file Bob instrcted me to. Now i have tried it again and still no luck. so i guess my next step is to call dell and pay them.. any other suggestions

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Pull back to the next smaller drive.
by R. Proffitt Forum moderator / May 11, 2010 12:32 AM PDT
In reply to: hard drive

This is where a 320GB drive looks enticing.

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no a 500gb
by dbyrd44 / May 11, 2010 1:40 AM PDT

It is a western digital 500gb just like the one Dell sells for my laptop Insprion 1520

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And why.
by R. Proffitt Forum moderator / May 11, 2010 2:12 AM PDT
In reply to: no a 500gb

Given the bad news above Dell may only support that if you got the hard drive from Dell. This is reason number two the next size down looks to be a good idea.

Bob

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Sorry, a PS.
by R. Proffitt Forum moderator / May 11, 2010 2:14 AM PDT
In reply to: no a 500gb

PS. What many didn't live through were the bad old days where you couldn't swap parts around as much as you can today. But still you may encounter "this didn't work with that." Those that don't remember this may wonder why things don't always work with other things which is why I found the bad news item above as THE SIGN.

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