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Question

New graphics card installed - having issues! Please help

Mar 29, 2014 3:30AM PDT

Hi - I bought a new GS600w corsair psu today and installed it no problem. I also bought a gtx 660 Ti graphics card.

Before I inserted the new gpu, I made sure to try and wipe the old ati drivers. I tried several different ways all ending with a screen that would freeze on black.

After trying again and again, I somehow seemed to get the amd drivers cleared away. I then used CCleaner and driver sweeper. I turned off the computer and when I insert my new card, I just get stuck on the 'starting windows' screen with the windows logo.

Whenever I put my old graphics card in, after waiting absolutely ages to get past the 'starting windows' screen, I get to the password screen where all the characters are in webdings font for some reason and my password characters are all little squares. After entering the password, waiting another long time, I get the BSOD for it to just happen all again!

Help please! My computer is unusable at the minute

Discussion is locked

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Answer
First thing I'd do
Mar 29, 2014 3:38AM PDT

is put the old GPU back in and try to start up in safe mode, than try system restore but that Driver Sweeper may have swept away more than it was supposed to.

I've never needed anything like that.

Digger

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So now what?
Mar 29, 2014 4:21AM PDT

Now every time I try to delete any amd drivers through add & remove programs,
My screen goes black, followed by a BSOD, to a restart with it giving me an options to launch with a repair,
Which I do, then it takes me through system restore?

What do I need to do to stop this cycle so I can just cleanly
Delete the drivers?

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Sorry about that.
Mar 29, 2014 4:24AM PDT

I find those driver cleaners to create a lot of trouble. I never use them.

I uninstall the old card's helper apps if they are in the control panel but at this point the OS may have been damaged by those titles. I know this is horrible but I defer to those folk that made the mess to correct this.

What I do is to shut down cleanly and change video cards then install the new video card's current drivers and apps. The days of when it was just a driver are long gone it seems. After that I look to see if there are any items in the control panel/add/remove to remove.

But driver cleaners can ding up the OS badly.
Bob

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You didn't say
Mar 29, 2014 4:29AM PDT

what version of Windows you're running but I'd grab my restore media I created when I first got the machine .

Digger

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Oops!
Mar 29, 2014 4:40AM PDT

Sorry I'm on windows 7 64bit
6gb ddr3 ram
Intel i7 860 2.8 ghz

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let us know
Mar 29, 2014 10:56AM PDT

how you're doing with this adventure

Digger